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  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare
  • Manchester

Requirements

  • The successful applicant will be supported by the Senior Practitioners in Patient Flow, working with the Integrated Discharge teams, assisting in service development, working with the team in clinical, health care and social care practice, providing knowledge, skills and experience of acute and community health care to our patients to achieve timely and safe discharge from hospital.

Responsibilities

  • The role will include close working with the housing support workers to register service users for housing, sourcing and securing accommodation, liaising with housing officers to support payment of rent arrears and make payments for discretionary Housing payments, organising deep cleans etc.
  • The Discharge Support Workers will support the Senior Patient Flow Practitioners to develop systems and processes to promote effective discharge planning and address the current delays across the city’s mental health services to improve flow and capacity.
  • As a Discharge Support Worker you will be instrumental in the support of identification, assessment and discharge of patients with complex needs from the hospital setting, discussing discharge pathways and services including home and bed based reablement services, community resources and services to assist the patient once back out in the community.
  • The post holder will support co-ordination and navigate the patient across pathways to ensure timely discharge for patients deemed fit for discharge.
  • The post holders will work within the integrated team discharge providing a community focused approach to discharge planning and assessment providing a person-centred approach to care.
  • The role and service offer integration and partnership working with team managers, nurses, therapists, health and social care coordinators across the organisation.
  • The successful applicant will be supported by the Senior Practitioners in Patient Flow, working with the Integrated Discharge teams, assisting in service development, working with the team in clinical, health care and social care practice, providing knowledge, skills and experience of acute and community health care to our patients to achieve timely and safe discharge from hospital.

FAQs

What is the role of a Discharge Support Worker?

The Discharge Support Worker facilitates an integrated approach to effective discharge planning for patients clinically ready for discharge, addressing barriers and coordinating support with health and social care systems.

Who will I be working closely with in this role?

You will work closely with Senior Patient Flow Practitioners, housing support workers, team managers, nurses, therapists, and health and social care coordinators.

What are the key responsibilities of this position?

Key responsibilities include supporting the identification, assessment, and discharge of patients with complex needs, organizing housing support, liaising with housing officers, and promoting effective discharge processes.

What kind of patients will I be assisting?

You will be assisting patients with complex mental health needs who are ready for discharge from the hospital setting.

Is prior experience in healthcare necessary for this role?

While prior experience in healthcare is beneficial, the role is focused on supporting patients through discharge planning, which may also suit those with relevant skills in social care.

How does this role contribute to improving patient flow?

The Discharge Support Worker helps identify and address discharge barriers, facilitates timely discharges, and contributes to service development within the health and social care framework.

What type of approach is emphasized in this position?

A person-centred approach to care, focusing on the individual needs of patients, is emphasized in this position.

Will there be any opportunities for professional development?

Yes, the role offers opportunities for learning and skill development, supported by Senior Practitioners and through collaboration with various teams.

Who can I contact for more information about the position?

For further details or informal visits, you can contact Sobia Hussain, Senior Practitioner Patient Flow, via email at sobia.hussain@gmmh.nhs.uk.

We provide life-changing mental health and substance misuse recovery services.

Science & Healthcare
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

Greater Manchester Mental Health NHS Foundation Trust provides mental health services across Greater Manchester. Their mission is to deliver high-quality, compassionate mental health care that enhances the quality of life for individuals and their families. They focus on supporting mental wellbeing through comprehensive, patient-centered services and innovative treatments tailored to meet the needs of their diverse community.