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FT Sales Ambassador

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Ralph Lauren

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • New York

AI generated summary

  • You should have retail experience, strong communication skills, ability to lift 30 lbs, work flexible hours, and manage time effectively while building positive relationships.
  • You will drive sales, support initiatives, engage clients, ensure store standards, embrace new technology, and provide feedback to enhance customer experience.

Requirements

  • Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
  • Ability to effectively communicate with customers and store personnel
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
  • Ability to operate the register, stand, move and walk for multiple hours
  • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
  • Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
  • Planning and prioritization/time management skills

Responsibilities

  • Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
  • Supports the store in the execution of company initiatives
  • Supports and participates in team training to execute business results
  • Creative in thinking of new way to engage clients and reach out to a wider client base
  • Is the ideal representative of the customer experience expectations in store
  • Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
  • Engages in store client initiatives and community outreach
  • Champion of RL core values
  • Embraces RL "More ways to shop" and new technology
  • Supports a collaborative environment with the customer at its core
  • Engages in networking and sourcing talent
  • Provides on going feedback to Management on successes and opportunities
  • Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home.
  • Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores.
  • Maintains exceptional productivity standards through store execution
  • Upholds all company policies and procedures
  • Provides necessary feedback to Management on category opportunities or needs.
  • Ensures sales floor and all store standards are met at all time.

FAQs

What is the pay range for the FT Sales Ambassador position?

The pay range for the FT Sales Ambassador position is $15.50 - $18.38 per hour, depending on experience and geographic location.

What is the primary role of a Full-Time Brand Ambassador?

The primary role of a Full-Time Brand Ambassador is to provide a personalized and inspiring shopping experience that exceeds customer expectations, while supporting sales and store initiatives.

What kind of experience is preferred for this position?

Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment is preferred.

Is there a requirement for flexible scheduling?

Yes, the position requires a flexible schedule to meet the needs of the business, including day, evening, weekends, and possibly overnight shifts.

What are some essential responsibilities of the FT Sales Ambassador?

Essential responsibilities include delivering sales performance, supporting team training, engaging clients, upholding company policies, and maintaining store standards.

Are there opportunities for advancement in this role?

Yes, brand ambassadors are considered the entry point for future leadership roles within Ralph Lauren.

What skills are necessary for success in the FT Sales Ambassador role?

Necessary skills include effective communication, planning and prioritization, the ability to build positive working relationships, and strong time management.

What are the physical requirements for this role?

The role requires the ability to maneuver around the sales floor, lift/climb up to 30 lbs., operate the register, and stand or move for multiple hours.

Does Ralph Lauren Corporation prioritize inclusivity?

Yes, Ralph Lauren fosters a culture of inclusion by amplifying voices and perspectives to create a sense of belonging and fairness for all employees.

What customer engagement initiatives should a FT Sales Ambassador participate in?

A FT Sales Ambassador should engage in store client initiatives and community outreach as part of their responsibilities.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.