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Full Time - Sales Associate - Outside Lawn & Garden - Day

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Lowe's Companies, Inc.

27d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Dallas

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25 lbs, and prolonged standing. Retail/customer service experience and bi-lingual skills are preferred.
  • You will assist customers, handle merchandise, replenish shelves, process orders, cross-train in store areas, prepare products, guide shopping, and complete assigned tasks for excellent service.

Requirements

  • Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title for this position is Full Time - Sales Associate - Outside Lawn & Garden - Day.

What role does a Customer Service Associate play at Lowe's?

A Customer Service Associate combines top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's and assist them with their home improvement challenges.

What are some of the benefits offered to associates at Lowe's?

Benefits include multiple health insurance options, a tuition assistance program, a company-matching 401(k) plan, an optional Employee Stock Purchase Program, a 10% Associate Discount, and access to the Track to the Trades program.

What are the key responsibilities of a Customer Service Associate?

Key responsibilities include welcoming customers, answering questions, assisting with locating merchandise, processing orders, cross-training in other areas, and preparing merchandise based on customer needs.

What are the minimum qualifications required for this position?

Minimum qualifications include 6 months of experience using a computer and retail technology, basic reading, writing, and arithmetic skills, ability to stand and lift 25 lbs unassisted, and meet physical demands of the job.

Are there preferred qualifications for this role?

Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.

Does this role require regular travel?

No, this role does not require regular travel; however, occasional travel may be necessary for meetings, training, or supporting neighboring stores.

What kind of working conditions can associates expect?

Associates may work in both indoor and outdoor weather conditions, potentially experiencing extreme heat or cold, humidity, and varying noise levels.

Is Lowe’s an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to various protected categories.

What is the starting rate of pay based on?

The starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.