FAQs
What is the job title for this position?
The job title for this position is Full Time - Sales Associate - Outside Lawn & Garden - Day.
What role does a Customer Service Associate play at Lowe's?
A Customer Service Associate combines top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's and assist them with their home improvement challenges.
What are some of the benefits offered to associates at Lowe's?
Benefits include multiple health insurance options, a tuition assistance program, a company-matching 401(k) plan, an optional Employee Stock Purchase Program, a 10% Associate Discount, and access to the Track to the Trades program.
What are the key responsibilities of a Customer Service Associate?
Key responsibilities include welcoming customers, answering questions, assisting with locating merchandise, processing orders, cross-training in other areas, and preparing merchandise based on customer needs.
What are the minimum qualifications required for this position?
Minimum qualifications include 6 months of experience using a computer and retail technology, basic reading, writing, and arithmetic skills, ability to stand and lift 25 lbs unassisted, and meet physical demands of the job.
Are there preferred qualifications for this role?
Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.
Does this role require regular travel?
No, this role does not require regular travel; however, occasional travel may be necessary for meetings, training, or supporting neighboring stores.
What kind of working conditions can associates expect?
Associates may work in both indoor and outdoor weather conditions, potentially experiencing extreme heat or cold, humidity, and varying noise levels.
Is Lowe’s an equal opportunity employer?
Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to various protected categories.
What is the starting rate of pay based on?
The starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience.