FAQs
What is the role of a Functional Application Manager in the CLO team at ING?
The Functional Application Manager in the CLO team is responsible for user support, overseeing application management, incident management, resource optimization, continuous improvement, feature management, problem solving, global implementation support, collaboration with IT suppliers and colleagues, and managing the shared mailbox.
What qualifications are needed for this position?
A relevant bachelor's or master's degree, such as in Industrial Engineering & Management, along with 1-3 years of experience in functional application management, preferably in a corporate environment, is required.
What languages should a candidate be fluent in for this position?
Candidates should be fluent in English, both verbally and in writing, and preferably also in Dutch.
Is prior experience in a corporate environment required?
Yes, prior experience in functional application management, preferably in a corporate environment, is desired.
What skills are important for succeeding in this role?
Important skills include proactive support orientation, analytical thinking, solution-oriented mindset, teamwork, and the ability to prioritize effectively.
What are the working hours for this position?
The working hours are typically aligned with ING's standard operational hours, but specific hours may vary depending on project needs and collaboration with international teams.
What benefits are offered to employees in this role?
Benefits include a tailored salary, vacation days, pension scheme, 13th-month salary, Individual Savings Contribution, holiday payment, hybrid working options, personal growth opportunities, and an informal working environment.
What opportunities for growth are available in this role?
The role allows for personal growth and challenging work with endless possibilities within a supportive and innovative environment.
How does the CLO team collaborate with other departments?
The CLO team collaborates with various departments across all levels and geographies, enhancing processes and applications through teamwork and communication.
What does "global implementation support" entail in this position?
Global implementation support involves assisting in the worldwide rollout and usage of applications like BrightFlag, ensuring that these systems are effectively integrated and utilized across different regions.