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Guest Services (Fast Casual)

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  • Job
    Full-time
    Junior (1-2 years)
  • Wellington

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Requirements

  • Amazing personality
  • Valid Food Worker Card required
  • Prefer a minimum of one year of previous serving experience
  • Ability to effectively communicate in English (verbal and written)
  • Must have a courteous, friendly and professional demeanor
  • Ability to stand and walk for prolonged periods of time

Responsibilities

  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Ascertain guest satisfaction throughout the ordering process
  • Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

FAQs

What are the working hours for this part-time position?

The specific working hours will vary, but as a part-time role, you can expect flexible shifts that may include evenings and weekends.

Is previous experience required for this position?

A minimum of one year of previous serving experience is preferred, but we value a great personality and the willingness to learn.

What type of training is provided for new hires?

New hires will receive training on proper set-up, cleanliness standards, and how to greet guests, as well as training on our restaurant policies and procedures.

Do I need to have a Food Worker Card before applying?

Yes, a valid Food Worker Card is required for this position.

What should I do if I have further questions about my application?

You can reach out to our HR team via email or phone for any questions regarding your application or the hiring process.

Are there opportunities for advancement within the company?

Yes, we value our employees and offer opportunities for advancement based on performance and dedication.

What is the dress code for this position?

The dress code is professional and should include a clean uniform, appropriate shoes, and any required accessories as per company policy.

Do I need to be certified in alcohol service?

While the job requires abiding by state and federal regulations regarding alcohol service, specific certification may not be required at the time of hiring, but it is preferred.

Is this position physically demanding?

Yes, the job requires the ability to stand and walk for prolonged periods, as well as perform duties that may involve lifting and carrying items.

Can I apply if I am not yet 18 years old?

Unfortunately, you must be at least 18 years old to apply for this position due to the responsibilities associated with serving alcohol.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.

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