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Requirements

  • - Significant breadth of experience managing acute services
  • - Enjoys working in a fast pace environment
  • - Ability to bring the team on a journey whilst enabling the delivery of patient flow throughout the site
  • - Experience working collaboratively to deliver integrated care agenda
  • - Experience in delivering clinical and professional standards related to patient flow
  • - Proven leadership capacity within the Clinical Site Team (CST) and Discharge Coordination Team (DCT)
  • - Credible and dynamic leadership in the delivery of complex service and/or operational challenges
  • - Ability to meet agreed objectives, targets, quality standards, resource controls, and constraints
  • - Capability to manage service performance related to patient flow
  • - Understanding of the importance of roles within the entire patient pathway
  • - Commitment to best practice and quality patient care
  • - Experience working closely with Care Groups and Leadership Team
  • - Ability to provide necessary support to overall leadership and direction of teams

Responsibilities

  • - Lead the development and delivery of clinical and professional standards related to patient flow, and the development of leadership capacity within the Clinical Site Team (CST) and Discharge Coordination Team (DCT).
  • - Provide credible and dynamic leadership in the delivery of the complex service and/or operational challenges and changes facing the clinical landscape.
  • - Be a key member of the Site Management Team, enabling the delivery of patient flow in accordance with agreed objectives, targets, quality standards, controls and resource constraints as set out in the business plans for the services delivered by the Site Executive Team.
  • - Manage the CST and DCT, providing all necessary support to the overall leadership, direction and management of the teams, working closely with the Care Groups and Leadership Team, whilst providing assurances to the Site Executive Team.
  • - Monitor and review clinical and professional standards and in liaison with the Site Director of Operations and Care Group management teams, monitor and manage service performance related to patient flow, instituting remedial action where necessary.
  • - Ensure that all touch points within the entire patient pathway understand the importance of their roles, and are able to deliver the best possible patient care, and where best practice is shared and in turn, celebrated.

FAQs

What qualifications are required for the Head of Site Operations position?

Candidates should have significant experience managing acute services and possess a relevant professional background.

What skills are essential for this role?

Essential skills include strong leadership, resource management, effective communication, and the ability to work collaboratively across teams.

Is experience in a similar healthcare setting necessary?

Yes, experience in managing operations within a healthcare setting, particularly acute services, is highly beneficial.

What is the focus of this leadership role?

This role focuses on delivering clinical and professional standards related to patient flow and developing leadership capacity within the Clinical Site Team and Discharge Coordination Team.

Who will I be working closely with in this role?

You will work closely with Site Corporate Nursing, Care Groups teams, Emergency Planning team, London Borough of Bromley, and SEL CCG colleagues.

Are there opportunities for professional development in this position?

Yes, the role offers significant opportunities for professional and personal growth.

What are the main responsibilities of the Head of Site Operations?

Key responsibilities include managing the Clinical Site Team and Discharge Coordination Team, ensuring effective patient flow, monitoring service performance, and providing leadership during complex operational challenges.

How does King’s College Hospital NHS Foundation Trust support sustainability?

The Trust is committed to Sustainable Healthcare and has set net zero carbon targets, encouraging all staff to minimize their contributions to carbon emissions, waste, and pollution.

What is the Trust's vision regarding diversity and inclusion?

The Trust's strategy emphasizes diversity, equality, and inclusion as core components of their vision to deliver outstanding care and innovation in healthcare.

Who can I contact for an informal discussion about this role?

You can contact Jo O'Neill, the Executive Assistant, via email at jo.o'neill@nhs.net for further details or an informal visit.

One of the UK’s largest NHS Foundation Trusts, treating 1.5 million patients a year across 5 sites in SE London and Kent

Science & Healthcare
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

King's College Hospital NHS Foundation Trust is a prominent NHS trust that provides comprehensive healthcare services across a range of specialties, including emergency care, surgical procedures, and specialist treatments. Its ultimate mission is to deliver outstanding patient care, driven by a commitment to excellence in clinical practice, research, and education. The trust's purpose is to ensure high-quality, accessible healthcare for all patients, advance medical knowledge through research and innovation, and support the training of future healthcare professionals, all while maintaining a compassionate approach to patient care.

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