FAQs
What is the working schedule for the Healthcare Support Worker/Admin Support position?
The position is a part-time role with a total of 28 hours per week.
Where is the main base for this role?
The main base for this role is at the Galashiels health centre, but travel to other NHS Borders sites for peripheral clinics will also be required.
What are the key responsibilities of this role?
The key responsibilities include managing reception tasks such as answering phones, managing appointments, greeting service users, assisting nursing and medical staff during procedures, cleaning clinical rooms and equipment, and managing stock supplies.
Is a driving license required for this position?
Yes, a full UK driving license and access to a vehicle are essential for daily travel to different clinic locations.
What qualifications or experience are required for applicants?
While specific qualifications are not mentioned, a genuine interest in sexual health and contraception, along with a respect for patient confidentiality, is important.
Will there be training or support provided for new employees?
Yes, the team offers fortnightly education sessions to support and enhance the skills of team members.
Can I contact someone for more information about the role?
Yes, you can contact Lead Nurse Specialist Michelle Robinson or Clinical Lead Dr. Maria Fowler for further information or to arrange an informal chat.
What is the policy on equality and diversity in the workplace?
NHS Scotland is committed to encouraging equality and diversity and eliminating unlawful discrimination, aiming for a workforce that is truly representative and where every employee feels respected.
Can I apply if I'm not from the UK?
The job description does not specify this, but it is advisable to check specific eligibility requirements based on your status and qualifications.
Are late applications accepted?
No, late applications cannot be accepted, so it is important to submit your application early.