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Housekeeping Supervisor

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Accor

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dubai
  • Quick Apply

AI generated summary

  • You should have a high school diploma, supervisory experience, knowledge of cleaning techniques, strong organizational skills, ability to lift 50 lbs, and excellent customer service skills.
  • You will assign tasks to room attendants, manage inventory, log handover notes, report discrepancies, attend briefings, and control supplies usage to prevent waste and misuse.

Requirements

  • High school diploma or equivalent
  • Previous supervisory experience in a housekeeping or hospitality setting preferred
  • Knowledge of cleaning products and techniques
  • Excellent organizational and problem-solving skills
  • Able to work independently and as part of a team
  • Physically able to lift heavy objects up to 50 lbs
  • Excellent customer service skills

Responsibilities

  • - Prepare daily special project assignments for room attendants.
  • - Assist in the monthly inventories of linen, cleaning and guest supplies.
  • - Ensure that a complete handover is done at the end of every shift logging any relevant information or requests.
  • - Ensure all discrepancies are reported in a timely manner.
  • - Attend various briefings as requested by the Executive Housekeeper or designate.
  • - Control the usage of guest amenities, cleaning chemicals, vacuum cleaners and linen, ensuring that there’s no misuse, wastage or over ordering.

FAQs

What are the primary responsibilities of a Housekeeping Supervisor?

The primary responsibilities include preparing daily special project assignments for room attendants, assisting in monthly inventories of linen and supplies, ensuring proper handover between shifts, reporting discrepancies, attending briefings, and controlling the usage of guest amenities and cleaning products.

What qualifications are required for the Housekeeping Supervisor position?

Candidates should have a high school diploma or equivalent, previous supervisory experience in a housekeeping or hospitality setting, knowledge of cleaning products and techniques, excellent organizational and problem-solving skills, and the ability to lift heavy objects up to 50 lbs.

Is previous supervisory experience necessary for this role?

Yes, previous supervisory experience in a housekeeping or hospitality setting is preferred for this role.

Are there opportunities for growth and learning within the company?

Yes, Accor supports employees to grow and learn every day, providing opportunities to advance in their careers.

What attributes are necessary for success in this position?

Excellent customer service skills, the ability to work independently and as part of a team, and strong organizational and problem-solving skills are essential for success in this position.

How does Accor promote diversity and inclusion in the workplace?

Accor is committed to attracting, recruiting, and promoting diverse talent, ensuring that the workplace is inclusive for all employees.

Is it a physically demanding job?

Yes, the job requires physical ability to lift heavy objects up to 50 lbs, among other physical tasks.

What is the company culture like at Accor?

Accor's company culture values individuality, purpose, and limitless possibilities in hospitality, encouraging employees to embrace their true selves.

Where can I find more information about working at Accor?

More information about working at Accor can be found by visiting their careers page at https://careers.accor.com/.

Do we provide training for new hires?

Yes, new hires typically receive training to help them understand their responsibilities and the standards expected at Accor.

Accor

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Accor is a leading global hospitality group offering a diverse portfolio of over 5,300 hotels and residences across more than 110 countries. It encompasses a wide range of brands, from luxury to economy, such as Raffles, Fairmont, Sofitel, Novotel, and ibis. Accor is committed to providing exceptional guest experiences through innovative services and a strong focus on sustainability and community engagement. The company aims to create memorable stays while contributing positively to the environment and the communities where it operates.