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Leave and Disability Examiner

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The Standard

Feb 13

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Portland
  • Quick Apply

AI generated summary

  • You need a high school diploma (Bachelor's preferred), 2+ years in admin/customer service, familiarity with leave/disability claims, strong communication, and analytical skills, plus task prioritization.
  • You will analyze claims, verify eligibility, manage documentation, communicate effectively with stakeholders, and coordinate disability and leave decisions to ensure timely and accurate benefit determinations.

Requirements

  • High School Diploma or Equivalent required; Bachelor's degree preferred.
  • 2+ years of experience in office administration or customer service.
  • Familiarity with leave, benefits, or disability claim management preferred.
  • Ability to manage detailed information accurately and efficiently.
  • Strong communication skills, both oral and written.
  • Detail-oriented with strong analytical skills.
  • Customer-focused with excellent interpersonal skills.
  • Ability to prioritize tasks and manage time effectively.

Responsibilities

  • As a Leave and Disability Examiner, you will secure and analyze information to make decisions on short-term disability and state disability insurance claims, alongside concurrent leave claims like FMLA.
  • You'll develop and apply claim management strategies, ensuring timely communications and exceptional customer service for employees and employers.
  • Your role involves investigating eligibility, analyzing medical conditions, and managing documentation to determine benefits entitlement.
  • You'll also coordinate disability and leave decisions, provide accurate claim information, and resolve issues through effective communication.

FAQs

What is the primary role of a Leave and Disability Examiner?

The primary role of a Leave and Disability Examiner is to secure and analyze information to make decisions on short-term disability and state disability insurance claims, as well as concurrent leave claims like FMLA. This involves investigating eligibility, analyzing medical conditions, and managing documentation to determine benefits entitlement.

What qualifications are required for this position?

A High School Diploma or Equivalent is required, and a Bachelor's degree is preferred. Additionally, 2+ years of experience in office administration or customer service is needed, along with familiarity with leave, benefits, or disability claim management preferred.

What key skills are beneficial for a successful candidate?

Successful candidates should be detail-oriented with strong analytical skills, customer-focused with excellent interpersonal skills, and have the ability to prioritize tasks and manage time effectively.

Is there an incentive program associated with this role?

Yes, eligibility to participate in an incentive program is subject to the rules governing the program and plan, and any award depends on various factors, including individual and organizational performance.

What type of benefits does The Standard offer?

The Standard offers a comprehensive benefits package that includes a 401(k) plan with company match, annual incentive bonuses, generous paid time off, medical, dental, vision, and retirement benefits. Employees also receive an initial PTO accrual of 164 hours per year, 11 paid holidays, and 2 wellness days per year.

What kind of work environment can employees expect?

Employees can expect a caring work culture focused on collaboration, accountability, and exceptional customer service. The Standard is also committed to providing a drug and alcohol-free work environment.

Are there opportunities for career growth at The Standard?

Yes, The Standard provides opportunities for career growth and encourages employees to reach their highest potential.

What is the salary range for the Leave and Disability Examiner position?

The salary range for the Leave and Disability Examiner position is between $20.55 and $28.61 per hour.

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The Standard

Finance
Industry
1001-5000
Employees

Mission & Purpose

The Standard is a leading provider of financial products and services, including group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and vision insurance, group accident, critical illness and hospital indemnity insurance, paid family leave and absence management services, retirement plans services and individual annuities. The Standard’s purpose is to help people achieve financial well-being and peace of mind. To accomplish this, we put customers, employees and our communities at the heart of everything we do. Caring about people is a core value at The Standard. In our business, that means focusing on offering products and services to best meet the diverse needs of our customers. In our workplace, that means creating a welcoming environment where everyone can bring their authentic selves to work, reach their full potential and be there for those who rely on us. In our communities, that means donating time, money and expertise to organizations providing community-focused and culturally appropriate services. We’re proud to be recognized as a best place to work for disability inclusion, a top workplace for LGBTQ equality and a supporter of CEO Action for Diversity & Inclusion.