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Liaison Administrator

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Greater Manchester Mental Health NHS Foundation Trust

10d ago

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
    Healthcare
  • Manchester

AI generated summary

  • You must have strong communication and organizational skills, IT proficiency, the ability to work independently and in a team, and the capability to manage priorities and meet tight deadlines.
  • You will provide admin support to a mental health team, handle phone inquiries, manage patient information, produce high-quality work, and demonstrate strong organizational and IT skills.

Requirements

  • The applicant will provide admin support to the multi-disciplinary team working with a client group with mental health difficulties. Good communication skills are essential. You will be expected to produce work within tight schedules and to a consistently high standard. You should be able to work on your own initiative in addition to team working. You should have exceptional organisational skills. IT skills are essential and you must also be able to prioritise workload and respond to any enquiries in a professional manner.

Responsibilities

  • The applicant will provide admin support to the multi-disciplinary team working with a client group with mental health difficulties.
  • There will be some telephone contact with clients and therefore, good communication skills are essential.
  • Duties will include answering and dealing with telephone enquiries and inputting to the patient information system.
  • You will be expected to produce work within tight schedules and to a consistently high standard.
  • You should be able to work on your own initiative in addition to team working.
  • You should have exceptional organisational skills.
  • IT skills are essential and you must also be able to prioritise workload and respond to any enquiries in a professional manner.

FAQs

What are the working hours for the Liaison Administrator position?

The position requires working 22.5 hours per week, specifically over the weekend and Mondays.

What type of qualifications or skills are required for this role?

Candidates should possess good communication skills, exceptional organizational skills, and strong IT skills. The ability to prioritize workload and work on one's own initiative as well as in a team is essential.

Will there be direct contact with clients?

Yes, there will be some telephone contact with clients, so good communication skills are necessary.

Where is the position based?

The role is based at Manchester Royal Infirmary.

What are the main responsibilities of the Liaison Administrator?

The main responsibilities include providing comprehensive and confidential administrative support, answering telephone enquiries, inputting data into the patient information system, and producing work to a high standard within tight schedules.

Can I contact someone for more information about the job?

Yes, for further details or informal visits, you can contact Angela Sharples, Community Admin Manager, at angela.sharples@gmmh.nhs.uk or by telephone at 0161 271 0630.

What kind of environment can I expect to work in?

You can expect to work in a busy and friendly service environment with a supportive multi-disciplinary team.

Is there a focus on employee development within the organization?

Yes, Greater Manchester Mental Health (GMMH) Foundation Trust encourages its employees to learn, develop their skills, and generate new ideas to improve care for service users.

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Greater Manchester Mental Health NHS Foundation Trust

We provide life-changing mental health and substance misuse recovery services.

Science & Healthcare
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

Greater Manchester Mental Health NHS Foundation Trust provides mental health services across Greater Manchester. Their mission is to deliver high-quality, compassionate mental health care that enhances the quality of life for individuals and their families. They focus on supporting mental wellbeing through comprehensive, patient-centered services and innovative treatments tailored to meet the needs of their diverse community.