FAQs
Do we support remote work?
Yes, we have limited remote opportunities available within specific departments, but many positions, including this one, require in-person collaboration a minimum of three days per week.
What are the primary responsibilities of the Manager, Attractions Operations?
The primary responsibilities include managing the daily operation of the assigned park as the Attractions Duty Manager, ensuring guest and team member satisfaction, responding to ride evacuations and incidents, and partnering with other departments to drive projects to completion.
Is previous theme park experience required for this position?
While previous hospitality industry supervisory experience is required, theme park experience is preferred but not mandatory.
What level of education is preferred for this position?
A Bachelor's degree in a related field is preferred for this role.
How many years of experience are needed for the Manager, Attractions Operations position?
A minimum of 3+ years of supervisory experience in the hospitality industry is required.
What does the role entail in terms of emergency situations?
The Manager will serve as the first responder to emergency situations and evacuations, making critical decisions to ensure the safety of guests and team members and conducting post-follow-up discussions with Senior Leadership.
Will I be managing a team directly?
Yes, you will indirectly manage frontline team members and exempt leaders through field presence, offering guidance and support on quality, service, and safety compliance.
Are there any specific safety responsibilities associated with this position?
Yes, you will actively participate in Environmental, Health & Safety responsibilities by adhering to established policies and procedures, as well as engaging in team member involvement activities.
What kind of events will the Manager support?
The Manager will assist with Special Events and Productions that impact Attractions by providing park coverage support and representing Attractions Operations in planning meetings.
Is there an opportunity for career progression in this role?
Yes, this position offers an opportunity for career development within the organization, especially through involvement in project management and leadership responsibilities.