FAQs
What is the primary role of the Manager - Learning Design at American Express?
The primary role involves leading the design and implementation of global new hire journeys and continuing education for Global Travel & Lifestyle Services.
What type of experience is preferred for this position?
Previous Learning Design and/or Delivery experience supporting Global Servicing (GS) is preferred.
How many years of experience in Adult Education is required?
A minimum of 3 years' experience in Adult Education is required for this role.
What kind of project management experience is necessary?
Strong project management experience is essential, including the ability to manage multiple projects successfully.
How does the company prioritize and support employee well-being?
The company prioritizes employee well-being through various benefits, including comprehensive health insurance, financial support, and mental health services.
Is there a focus on collaboration in this role?
Yes, the role emphasizes exceptional stakeholder management and requires effective collaboration with global senior leaders and business partners.
What are the working arrangements for this position?
The position offers a flexible working model, including hybrid, onsite, or virtual arrangements based on role and business needs.
Are there opportunities for career development within the company?
Yes, there are numerous career development and training opportunities available for employees.
What is included in the benefits package offered by American Express?
The benefits package includes competitive base salaries, bonus incentives, comprehensive health benefits, flexible working arrangements, and generous paid parental leave policies.
Is a background verification check required for employment?
Yes, an offer of employment is conditioned upon the successful completion of a background verification check, in compliance with applicable laws and regulations.