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Mental Health Triage Practitioner

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Dorset HealthCare University NHS Foundation Trust

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Consulting
    Healthcare

AI generated summary

  • You will triage mental health concerns, collaborate with healthcare professionals, provide signposting, assess patient needs, ensure quality information, and promote recovery and social inclusion.
  • You will support individuals with mental health needs in primary care, conduct assessments, provide signposting, and collaborate with healthcare professionals for effective care.

Requirements

  • - You will be working within Bournemouth East Collaborative Primary Care Network (PCN) as a first contact Mental Health Triage Practitioner, to triage Patients who contact their Practice with Mental Health concerns.
  • - Support people in primary care settings, working in a collaborative and multi-agency way to meet the needs of people with a range of mental health needs.
  • - Collaborate with other healthcare professionals, both internal to, and external from, the PCN.
  • - Offer mental health signposting for people presenting to their practices with a range of mild to moderate mental health needs.
  • - Act as a ‘first contact mental health triage worker’, undertaking focused assessments, and utilising the PCN Mental Health pathway.
  • - Offer navigation to a range of specialist mental health support across the community system to ensure that, once assessed, each person receives the best possible care in the right place at the right time by the right supporting service (Access Wellbeing, Help and Care, Steps2wellbeing, Dorset Mind services, Counselling, GP, etc).
  • - Ensure that patients have good quality information and are signposted to interventions and appropriate clinicians/organisations to support them in their health and wellbeing and motivate them to attend.
  • - Promote the concepts of social inclusion, early intervention and recovery and ensure this underpins the direction of well-being activities.

Responsibilities

  • - Support people in primary care settings, working in a collaborative and multi-agency way to meet the needs of people with a range of mental health needs.
  • - Collaborate with other healthcare professionals, both internal to, and external from, the PCN.
  • - Offer mental health signposting for people presenting to their practices with a range of mild to moderate mental health needs.
  • - Act as a ‘first contact mental health triage worker’, undertaking focused assessments, and utilising the PCN Mental Health pathway.
  • - Offer navigation to a range of specialist mental health support across the community system to ensure that, once assessed, each person receives the best possible care in the right place at the right time by the right supporting service (Access Wellbeing, Help and Care, Steps2wellbeing, Dorset Mind services, Counselling, GP, etc).
  • - Ensure that patients have good quality information and are signposted to interventions and appropriate clinicians/organisations to support them in their health and wellbeing and motivate them to attend.
  • - Promote the concepts of social inclusion, early intervention and recovery and ensure this underpins the direction of well-being activities.

FAQs

What is the main responsibility of the Mental Health Triage Practitioner?

The main responsibility is to triage patients who contact their practice with mental health concerns, conducting focused assessments to determine the next steps for the patient and facilitating access to the relevant services.

How many hours per week is this position?

This is a full-time post of 37.5 hours per week, but part-time hours are also considered with a minimum of 18.5 hours.

What kind of mental health needs will the Triage Practitioner address?

The Triage Practitioner will address a range of mild to moderate mental health needs.

Who will the Mental Health Triage Practitioner work closely with?

The Triage Practitioner will work as an integral part of the PCN Mental Health team alongside Mental Health Practitioners, MH lead GPs, and develop working relationships with reception teams, GPs, and other staff within the PCN.

What is the aim of the role?

The aim is to reduce response times for patients, reduce inappropriate referrals, and alleviate pressures on GPs.

What kind of support can patients expect to receive?

Patients can expect to receive good quality information and signposting to appropriate interventions, clinicians, and organizations that can support their health and wellbeing.

What kind of organizations might the Triage Practitioner refer patients to?

Patients may be referred to Access Wellbeing, Help and Care, Steps2wellbeing, Dorset Mind services, counseling services, and GPs.

Is this position part of a larger organization?

Yes, the position is part of Dorset HealthCare, which provides integrated community and mental health services for a population of almost 800,000 people.

What is the organization’s commitment to diversity and inclusion?

Dorset HealthCare is committed to equal opportunities and celebrates diversity, promoting an inclusive workplace where everyone is welcome and encouraged to be their authentic selves.

Who can I contact for further details or to arrange an informal visit?

You can contact Samantha Stanley, PCN Operations & Service Manager, at samantha.stanley@dorsetgp.nhs.uk or by telephone at 01202 443893.

Dorset HealthCare University NHS Foundation Trust

Better Every Day

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Dorset Healthcare University NHS Foundation Trust provides a wide range of health services across Dorset, including community health, mental health, and acute care. Their mission is to deliver high-quality, compassionate care that improves the health and well-being of the local population. They focuses on ensuring accessible, effective, and integrated services that address both immediate and long-term health needs.