FAQs
What is the minimum educational requirement for this position?
The minimum educational requirement is a Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience.
How much experience is required for this role?
A minimum of 2 years of experience in telecommunications at carrier scale is required, working with optical network infrastructure, transmission systems, layer2/3 routers, and data services.
Is experience with troubleshooting necessary?
Yes, experience in network operations and systematic troubleshooting is necessary for this position.
Are there any preferred qualifications for this role?
Yes, preferred qualifications include experience with rack and stack, installation, commissioning, and maintenance of routers and other network equipment, as well as the ability to code in Python or a similar programming language.
What are the primary responsibilities of a Network Operations Engineer at Google?
The primary responsibilities include responding to network outages, diagnosing Layer 1 to Layer 3 network errors, developing workflows to diagnose network issues, participating in 24/7 global team shift rotations, providing remote support for network repairs, and communicating repair status and updates to high-level customers.
Does this job require participation in shift rotations?
Yes, participation in 24/7 global team shift rotations is required for this role.
Are there opportunities for innovation in this position?
Yes, the role involves facing constant challenges and requires innovative thinking with an evolving set of technologies to keep the network reliable.
Is Google an equal opportunity employer?
Yes, Google is an equal opportunity workplace and an affirmative action employer committed to equal employment opportunity regardless of various factors such as race, color, religion, sex, and disability.
What should I do if I have a disability or special need that requires accommodation during the application process?
If you have a disability or special need that requires accommodation, please let Google know by completing their Accommodations for Applicants form.
Can this role involve remote support for field operations?
Yes, providing remote support for field operations related to network repairs is one of the responsibilities of this position.