Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

Job
Full-time
Mid-level (3-4 years)
West Palm Beach

Requirements

- Bachelor’s Degree or equivalent combination of education and experience
- Minimum of 3 years of experience as salaried manager in full service, casual dining
- Experience with full service alcohol serving facility desirable
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Demonstrated leadership skills, including coaching, directing, and motivating a team
- Some exposure to P&L and sales building highly desirable

Responsibilities

Oversee every aspect restaurant operations.
Ensures excellent guest service that meets or exceeds expectations.
Ensures that the restaurant is adequately staffed to meet guest needs.
Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
Operating the business in accordance with the company policies and applicable laws.
Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
Maximizing table turnover, sales per guest, and sales per hour.
Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
Monitor daily activities to ensure quality food and cleanliness standards.
Meet the restaurant's P&L, and expense goals.
Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the primary responsibilities of the Operating Partner?

The primary responsibilities include overseeing all restaurant operations, ensuring excellent guest service, managing staffing needs, controlling profit and loss, and enforcing compliance with company policies and laws.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience, along with a minimum of 3 years of experience as a salaried manager in full-service casual dining, is required.

Is experience with alcohol-serving facilities necessary?

Experience with full-service alcohol-serving facilities is desirable but not mandatory.

What does the job entail in terms of financial management?

The position requires working with the area supervisor to develop an annual operating budget, monitoring all profit and loss centers, and ensuring timely completion of financial and personnel/payroll-related administrative duties.

How important is guest satisfaction in this role?

Guest satisfaction is a top priority; the Operating Partner must ensure that service meets or exceeds expectations and aims to maintain high standards of food quality and cleanliness.

What is expected in terms of staffing and employee management?

The Operating Partner will be responsible for interviewing, hiring, training, and disciplinary actions of employees, as well as planning and directing their work and appraising their performance.

How do you measure sales success in this role?

Success is measured through metrics such as table turnover, sales per guest, and sales per hour, along with meeting the restaurant's P&L and expense goals.

What is the work environment like for this position?

The work environment is fast-paced and requires maintaining a warm, fun, and hospitable atmosphere while enforcing safe work behaviors for both guests and staff.

Will the Operating Partner be involved in promotional activities?

Yes, the Operating Partner will promote suggestive selling techniques as part of their responsibilities.

What is the location of this job?

This position is located in West Palm Beach, FL.

Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods

Industry

501-1000

Employees

2016

Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.