FAQs
What is the primary focus of the Population Health Care Manager role?
The primary focus of the Population Health Care Manager is to provide clinical expertise and support for care transitions of patients being discharged from the Duke University Health System and other identified hospitals, with an emphasis on improving the health status and care of individuals with chronic conditions and complex issues.
What qualifications are required for this position?
A Bachelor's degree in a clinical field such as Nursing, Counseling, Social Work, Therapy, Allied Health, or community health-related fields is required, with a BSN being highly preferred. Additionally, candidates must have relevant clinical experience and appropriate licensure or certifications.
What type of experience is necessary for applicants?
Applicants are required to have 3 years of relevant clinical experience in a related field.
Is licensure required for this role?
Yes, candidates with a BSN must have current or compact RN licensure in the state of NC, while those with a Master's degree in certain fields must have licensure from the appropriate NC Boards.
Are there any required certifications for this position?
Yes, all candidates/employees are required to obtain a case management certification (such as ACM, CCM, or ANCC) within 3 years of hire.
Will the Population Health Care Manager work independently?
While the role requires independent judgment and discretion, the manager will function as part of an interdisciplinary team, coordinating care and ensuring seamless transitions.
Does this position involve communication with external providers and community stakeholders?
Yes, the role includes facilitating communication and coordination with providers and community stakeholders to assist patients and link them to the appropriate services.
What kind of patient outreach is expected in this role?
The Population Health Care Manager will provide on-site, community, and telephonic outreach to patients, which includes identifying treatment history and patient care components.
Will the Population Health Care Manager be involved in care plan development?
Yes, the manager is responsible for coordinating and facilitating the implementation of assessments and care plans for the identified patient population.
What is the work environment like for this position?
The work environment includes a mix of telephonic outreach, community engagement, and interaction with patients and providers, with an emphasis on teamwork within a health care setting.
Is this position full-time or part-time?
The job description does not specify; interested applicants should inquire during the application process for specifics regarding hours and scheduling.
Does Duke Connected Care offer opportunities for professional development?
The job description implies a commitment to professional growth by requiring ongoing certification, suggesting they value continued education and development.
What is Duke's stance on diversity and inclusion?
Duke is committed to creating a diverse community and ensuring that all voices are heard, with a focus on collaboration, innovation, and belonging.