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Research Manager, Client Service

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Guidepoint

25d ago

  • Job
    Full-time
    Mid Level
  • Research & Development
  • London

AI generated summary

  • You must have a bachelor's degree, previous relevant experience, right to work in the UK, KPI-driven mindset, ability to work in a fast-paced environment, time management skills, outgoing personality, intellectual curiosity, strong communication skills, and ability to work both independently and as part of a team.
  • You will manage client relationships, coordinate expert recruitment, and deliver research insights for client strategies across various industries at Guidepoint.

Requirements

  • Bachelor’s degree
  • Previous internship/volunteering/extracurriculars
  • The right to work in the UK
  • Skills YOU will Bring:
  • Desire to work in a sales/lead generation role that is KPI and metrics-driven
  • Ability to work in a fast-paced, results-oriented environment
  • Excellent time management and organizational skills
  • Outgoing personality with the ability to speak with people at all professional levels
  • Intellectual curiosity and desire to learn
  • Excellent written and verbal communication skills
  • Demonstrated ability to work both individually and as part of a team

Responsibilities

  • Help clients collect primary research insights to explore and refine business-critical strategies, from new market entry and product launches to acquisitions and licensing deals.
  • Serve as the go-to person responsible for the day-to-day relationship and service delivery for a portfolio of clients in different industries.
  • Use your knowledge to research, identify, and recruit appropriate experts for private telephone discussions, meetings, and surveys, then connect these experts to your clients.
  • Direct the expert recruitment efforts of the Research Associates assigned to support your clients.
  • Develop effective screening criteria, understand each client’s compliance requirements, and master Guidepoint’s proprietary CRM system.
  • Work closely with the Project Managers and other team members to optimize client use of Guidepoint’s service.

FAQs

What are the key responsibilities of a Research Manager, Client Service at Guidepoint?

A Research Manager, Client Service at Guidepoint is responsible for helping clients collect primary research insights, serving as the main contact for a portfolio of clients, researching and recruiting experts for client meetings, managing expert recruitment efforts, developing screening criteria, understanding compliance requirements, and optimizing client use of Guidepoint's service.

What qualifications are required for the Research Manager, Client Service position at Guidepoint?

The qualifications required for the Research Manager, Client Service position at Guidepoint include a Bachelor's degree, previous internship/volunteering/extracurricular experience, and the right to work in the UK.

What skills are necessary for a successful Research Manager, Client Service at Guidepoint?

The skills necessary for a successful Research Manager, Client Service at Guidepoint include a desire to work in a sales/lead generation role, ability to work in a fast-paced environment, excellent time management and organizational skills, outgoing personality, intellectual curiosity, excellent written and verbal communication skills, and the ability to work both individually and as part of a team.

The Experts at Finding Expertise

Consulting
Industry
1001-5000
Employees
2003
Founded Year

Mission & Purpose

Guidepoint is a research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we enable our clients to turn answers into action. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.