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Retail Sales – Part Time

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Lowe's Companies, Inc.

7d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Kissimmee

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25lbs, bilingual skills, and relevant trade certification. Standing and using technology is essential.
  • You will assist customers, replenish merchandise, process orders, cross-train in-store, prepare items per customer needs, and guide shoppers through their experience.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

The primary role of a Customer Service Associate at Lowe's is to provide top-notch customer service, helping customers feel comfortable while shopping and assisting them with their home improvement needs.

What type of schedule does this part-time position offer?

This part-time position offers flexible schedules to accommodate your availability and needs.

What are the minimum qualifications for this position?

The minimum qualifications include 6 months of experience using a computer and common retail technology, as well as the ability to perform basic arithmetic, lift at least 25 pounds, and carry out duties that may require prolonged standing or sitting.

Is previous retail or customer service experience required?

While not required, 6 months of retail or customer service experience is preferred for this position.

Are there any specific departments that Customer Service Associates work in?

Yes, Customer Service Associates work in various departments based on hiring needs and skill sets, including Appliances, Tools, Plumbing, Electrical, Home Décor, and others.

What are some of the benefits offered to employees at Lowe's?

Employees at Lowe's have access to top-tier health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% Associate Discount.

Is training provided for this position?

Yes, training is provided, including cross-functional training in other areas of the store to enhance customer service delivery.

What should I expect in terms of working conditions?

Working conditions may vary by location, with the possibility of being exposed to both indoor and outdoor weather conditions, as well as varying climates. You may also experience constant or intermittent noises and moving objects.

Are there opportunities for growth within the company?

Yes, Lowe's is committed to supporting the growth of its associates and provides opportunities for advancement within the company.

Is the position open to bilingual candidates?

Yes, Lowe's strongly encourages bilingual candidates to apply, as bilingual skills are preferred.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.