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Sabre Air Booking Expert

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Fresh Prints

Aug 22

Applications are closed

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Manila
    Remote

Requirements

  • Minimum 3 years of Sabre experience with booking and ticketing duties.
  • Other GDS experiences helpful
  • Excellent written communication skills.
  • Ability to work in a team environment as well as independently
  • Ability to multitask and prioritize during times that can sometimes seem chaotic
  • Working knowledge of Airline industry policies.
  • Ability to think outside the box in shopping and troubleshooting scenarios.
  • Strong Microsoft Skills, including Outlook, Excel, and Word.
  • Detail-Oriented
  • Able to explain complex topics clearly to clients and other team members
  • Flexibility - we're growing and evolving and we're looking for folks to grow and evolve with us
  • Access to a quiet distraction-free workspace with excellent internet connectivity

Responsibilities

  • Ensure proper documentation of all airline and department documentation is provided as required.
  • Booking of flights in Sabre GDS for passengers.
  • Assisting the passengers to get their preferred seats and updating their itineraries with Mileage numbers, TSA PreCheck and global entry numbers.
  • Providing excellent customer service via chat and email to all customers creating a positive and seamless experience.
  • Respond to all inquiries from emails and GDS queues within the set service level agreement professionally and concisely.
  • Ability to accurately interpret air requirements utilizing a variety of sources.
  • Ability to negotiate and ticket group contracts.
  • Proactively suggesting booking process improvements.

FAQs

Do we support remote work?

Yes, this position is fully remote.

What is the expected salary range for this position?

The expected monthly take-home salary is between $1000-1500, depending on experience and the profitability of the month.

What are the primary responsibilities of the Sabre Air Booking Expert?

The primary responsibilities include booking flights in the Sabre GDS, assisting passengers with seat preferences and itineraries, providing excellent customer service via chat and email, responding to inquiries professionally, and suggesting booking process improvements.

What qualifications are required for this role?

Candidates must have a minimum of 3 years of Sabre experience, excellent written communication skills, the ability to work both independently and in a team, and strong Microsoft Office skills.

Are there any preferred skills or experiences for this role?

Yes, nice-to-have experiences include client-facing roles, experience in various travel industry positions, international travel experience, remote work experience, and knowledge of airline or credit card loyalty programs.

What is the work schedule for this job?

The work schedule is full-time, with a focus on completing bookings successfully, even if it requires handing off to another team member.

What is the commission structure for this role?

Commissions are 3% of all gross profits and are split among the team. On a typical month with $75k in gross profit, you can expect over $200 in commissions.

What growth opportunities are available within the company?

Growth opportunities include creating training materials, training new hires, and managing other Sabre Booking Experts.

How does FlyFlat differentiate itself from competitors?

FlyFlat offers access to unique booking methods and inventory through partnerships and expertise in mileage deals, hidden city fares, and gift card arbitrage, enabling significant savings for clients.

Is flexible scheduling available for this position?

While the position is remote, standard business hours based on EST must be followed, but flexibility may be possible depending on workload and team coordination.

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Fresh Prints

America's fastest growing collegiate custom apparel company six years in a row.

Retail & Consumer Goods
Industry
201-500
Employees

Mission & Purpose

Fresh Prints is a custom apparel company that partners with college students to create and sell personalised clothing and accessories. The company operates on a unique business model where student "Campus Managers" are empowered to run their own mini businesses, handling sales, marketing, and customer relations on their campuses. Fresh Prints' ultimate mission is to provide high-quality, customised apparel while fostering entrepreneurship and leadership skills among students. Their purpose is to deliver creative and tailored products that resonate with college communities, all while offering students hands-on business experience and opportunities for personal and professional growth.

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