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Sales Advisor (32 hours), Tommy Hilfiger/Calvin Klein - De Bijenkorf - Amsterdam

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PVH Corp.

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Amsterdam

AI generated summary

  • You have prior retail or hospitality experience, strong communication skills, a passion for fashion, and thrive in fast-paced environments. You're adaptable, proactive, and focused on driving sales.
  • You will provide excellent customer service, authorize discounts, recommend products, maintain store presentation, and build client relationships while driving sales and meeting KPI targets.

Requirements

  • Je hebt eerdere ervaring binnen de horeca of retail.
  • Je beschikt over goede communicatie vaardigheden met het vermogen om gemakkelijk relaties op te bouwen.
  • Je bent een teamspeler die de bijdragen en prestaties van anderen erkent en viert.
  • Je kunt goed omgaan met veranderingen, je kunt je snel aanpassen en werken met tempo.
  • Je bent energiek en authentiek en toont een duidelijke aanwezigheid op de winkelvloer.
  • Je benadert alle problemen met een 'can do' benadering en handelt met initiatief om oplossingen in de winkel te vinden.
  • Have previous experience within hospitality/retail.
  • Be hardworking with great communication skills.
  • Have an interest in Fashion/Retail.
  • Ability to work in a fast paced environment with ability to multi task in high pressure environments.
  • Be passionate to drive sales using our digital platforms!

Responsibilities

  • Zorgen voor een hoge klanttevredenheid door uitstekende service.
  • Eerste aanspreekpunt voor het autoriseren van kortingen en het oplossen van klantvragen.
  • Een merkambassadeur zijn, met diepgaande productkennis.
  • Opbouwen en onderhouden van professionele relaties met onze klanten.
  • Outfit samenstellen voor klanten en verdere productaanbevelingen doen.
  • Behoeften van klanten beoordelen en hulp en informatie verstrekken over productkenmerken.
  • Aansturen van winkel-KPI's en suggesties voor verbeteringen.
  • Ervoor zorgen dat het onderhoud, de presentatie en de organisatie van winkel- en magazijn zaken op een gepaste manier worden aangepakt.
  • Be able to demonstrate in-depth product knowledge and possess successful link selling skills to drive business.
  • Holding the ability to outfit build for customers will be essential, our Sales Associates should also be able to make further product recommendations and drive our store KPI’s.
  • Building and maintaining professional relationships with our customers, to secure regular clienteles is possible.
  • Being a Brand Ambassador and maintaining a keen interest in current fashion and market trends.
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
  • Show flexibility and innovation when reacting to the changing business environment especially around peak trade.

FAQs

What is the working schedule for the Sales Advisor position?

The Sales Advisor position is for 32 hours per week.

Is previous experience required for this role?

Yes, prior experience within hospitality or retail is required.

What qualities are you looking for in a candidate?

We are looking for candidates who are hardworking, have excellent communication skills, and possess a passion for fashion and retail.

What kind of training will I receive?

The training will focus on product knowledge, customer service excellence, and sales strategies to drive business performance.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement within PVH, as we value the growth and development of our associates.

What does being a Brand Ambassador entail?

Being a Brand Ambassador involves promoting the brand values and maintaining a keen interest in current fashion and market trends while delivering excellent customer service.

Is there a strong emphasis on customer relations in this role?

Yes, building and maintaining professional relationships with customers is a key responsibility for the Sales Advisor.

Do you offer benefits for employees?

Yes, we provide a competitive and comprehensive benefits program designed to support our associates both at home and at work.

How does PVH promote diversity and inclusion within the company?

PVH is committed to fostering an inclusive and diverse community of associates, considering all qualified applicants without regard to age, ethnicity, gender, and other characteristics.

Will I be required to work in a fast-paced environment?

Yes, the role requires the ability to work in a fast-paced environment while effectively managing multiple tasks.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.