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Sales Associate - Lufkin/Longview, Texas, Johnson & Johnson MedTech - Orthopaedics

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Johnson & Johnson

11d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Healthcare
  • Longview

AI generated summary

  • You need a Bachelor's or Associate Degree/Medical Certification + 2 years experience, or 4 years experience, or military background. Must travel, have strong communication skills, and reside in the area.
  • You will support sales, guide surgeons in surgeries, troubleshoot issues, manage equipment, maintain customer relationships, and share insights to enhance service and drive sales growth.

Requirements

  • Bachelor’s Degree or
  • Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
  • Minimum of 4 years of professional and/or related experience or
  • Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • Ability to travel which may include weekend and/or overnight travel.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
  • A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

  • Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises.
  • Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

FAQs

What is the main responsibility of a Sales Associate at Johnson & Johnson MedTech - Orthopaedics?

The main responsibility of a Sales Associate is to provide clinical and customer support in hospitals, ensuring customer service, sales logistics, technical expertise, and product knowledge while supporting sales objectives and maintaining relationships with surgeons and accounts.

Is there a specific educational requirement for this position?

Yes, a Bachelor’s Degree is required, or an Associate Degree or Medical Certification (CST, PT, etc.) combined with a minimum of 2 years of related experience, or a minimum of 4 years of professional/related experience. Candidates who have recently transitioned from active military duty are also eligible.

What kind of experience is preferred for candidates applying for this role?

Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred. Additionally, candidates should have experience in clinical settings and medical sales.

Will this job require travel?

Yes, the role requires the ability to travel, which may include weekend and/or overnight travel.

What skills are essential for success in this position?

Essential skills include strong interpersonal communication, influencing, critical thinking, and problem-solving skills. Candidates should also be organized, self-motivated, positive, and pro-active.

Is there any specific environment that the Sales Associate will be working in?

Yes, the Sales Associate will be working in a lab/operating room environment.

Does Johnson & Johnson have any commitments towards diversity and inclusion in their hiring process?

Yes, Johnson & Johnson is an Equal Opportunity Employer and actively seeks qualified candidates who are protected veterans and individuals with disabilities, ensuring that all qualified applicants receive consideration for employment regardless of various protected characteristics.

Are there opportunities for professional development in this role?

While the job description does not explicitly mention professional development, opportunities for growth typically exist in a sales role where one can gain further experience and training related to the medical device industry.

What products will the Sales Associate be working with?

The Sales Associate will work with a comprehensive portfolio of DePuy Synthes solutions in orthopaedics, including joint reconstruction, trauma, spinal surgery, and sports medicine products.

Is the Sales Associate expected to assist in surgical procedures?

Yes, the Sales Associate is expected to guide and assist surgeons in the operating room through their clinical and product knowledge.

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Johnson & Johnson

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.