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Sales Associate - Saginaw/Midland/Mount Pleasant, MI - Johnson & Johnson MedTech - Orthopaedics

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Johnson & Johnson

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Healthcare
  • Saginaw

AI generated summary

  • You need a degree or relevant experience, a valid driver's license, ability to travel, strong communication skills, and technical knowledge of surgical instruments preferred.
  • You will support sales by assisting in surgeries, ensuring proper product use, troubleshooting, sharing insights, tracking equipment, and enhancing customer satisfaction and retention.

Requirements

  • Bachelor’s Degree or
  • Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
  • Minimum of 4 years of professional and/or related experience or
  • Recently transitioned from Active Military Duty
  • The ability to work in a lab/operating room environment.
  • A valid driver's license issued in the United States
  • Ability to travel which may include weekend and/or overnight travel.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
  • A qualified candidate will be efficient, organized, self-motivated, positive and pro-active
  • Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Responsibilities

  • Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
  • Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
  • Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation.
  • Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises.
  • Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
  • Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

FAQs

What is the primary responsibility of a Sales Associate at Johnson & Johnson MedTech in Saginaw/Midland/Mount Pleasant, MI?

The primary responsibility is to provide clinical and customer support in hospitals and procedures while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest level.

What qualifications are required for the Sales Associate position?

A Bachelor’s Degree is required, or an Associate Degree or Medical Certification (CST, PT, etc.) with a minimum of 2 years of professional and/or related experience, or a minimum of 4 years of professional and/or related experience.

Is prior experience in sales or a healthcare-related role necessary?

Yes, a minimum of 2 to 4 years of professional and/or related experience is needed, or a recent transition from active military duty is also acceptable.

What key skills are important for this Sales Associate role?

Strong interpersonal communication, influencing, critical thinking, problem-solving skills, and strong technical product knowledge of surgical instruments and procedures are important.

Is travel a requirement for this position?

Yes, there is a requirement to travel, which may include weekend and/or overnight travel.

Do I need to live in the territory for this job?

Yes, candidates should have residency in or the ability to relocate to the posted territory.

Will I be responsible for supporting surgeries?

Yes, the Sales Associate will guide and assist surgeons during procedures by using product knowledge and ensuring the proper equipment is available.

How does Johnson & Johnson ensure equal employment opportunities?

Johnson & Johnson is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status.

What is the focus of DePuy Synthes' product offerings?

DePuy Synthes focuses on joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine, aimed at advancing patient care while delivering clinical and economic value.

How can I request accommodations during the interview process?

Individuals with disabilities seeking accommodations can email the Employee Health Support Center at ra-employeehealthsup@its.jnj.com or contact AskGS to be directed to the appropriate resource.

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Johnson & Johnson

Hospitals and Health Care

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Profound Change Requires Boldness. Johnson & Johnson is the largest and most diversified healthcare products company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world.