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Sales Lead-ANN

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LOFT

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Roseville

AI generated summary

  • You should have 6 months of retail sales experience, management skills, tech proficiency, communication and coaching abilities, flexible availability, and strong organizational skills.
  • You will enhance customer experiences, support team development, ensure operational standards, provide coaching, build relationships, and utilize technology to maintain a seamless shopping environment.

Requirements

  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

  • Be a representative of the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Seamlessly step into the role of manager when needed.

FAQs

What is the main responsibility of a Sales Lead at LOFT?

The main responsibility of a Sales Lead at LOFT is to support and role model excellent customer experiences, while providing guidance and support to associates and collaborating with the Store Manager.

What kind of experience is preferred for this role?

The role prefers candidates with 6 months of retail sales experience and management experience.

What is the work schedule like for a Sales Lead?

The Sales Lead position requires flexible availability, including evenings, weekends, and holidays.

What kind of training and development opportunities are available?

The company supports individual development and offers opportunities for growth within their family of brands.

Is there a merchandise discount available to employees?

Yes, employees receive a 50% discount on regular-priced merchandise at Ann Taylor and LOFT, and may also be eligible for discounts at other KnitWell Group brands.

How does LOFT ensure an inclusive work environment?

LOFT strives to support an inclusive store environment for associates where everyone feels welcome and engaged.

Are there any specific technological skills required for this position?

Yes, candidates should be technology proficient and able to operate a point-of-sale system.

What should I do if I need accommodations during the application process?

If you require an accommodation to perform the essential duties of the position or to participate in the application process, you should contact myHRSupport@knitwellgroup.com for assistance.

What kind of feedback will I be expected to provide?

In this role, you’ll provide in-the-moment feedback and coaching to ensure each associate can bring their best to customer interactions.

Is this position full-time or part-time?

This position is classified as regular part-time.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day. We pride ourselves on our mood-boosting print and color, playful designs, and the feel-good nature of our fits. At LOFT, we harness the enduring power of optimism in our mission to celebrate the everyday and inspire future possibilities. Our people are at the heart of everything we do. We foster a culture of well-being by offering benefits that meet you where you are. Our associates have opportunities to learn and grow from experienced leaders. Plus, associates have access to discounted apparel year-round. Positive community impact is an essential part of our culture. We approach this work by partnering with organizations that support women's health and empowerment like The Breast Cancer Research Foundation, and DonorsChoose, among others. Since our founding in 1998, our associates have been delivering on our promise to delight customers. We do that by offering versatile fashion, fun styles, and perfect self-expression. Come join our always-inviting, feel-good LOFT community of associates and customers joined together by our belief in the power of positive energy