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Security Systems Technician

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Johnson Controls

10d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
    IT & Cybersecurity

AI generated summary

  • You need experience with servers, IT networks, and security systems (CCTV, access control). Must be skilled in troubleshooting, customer service, and able to lift 40 lbs. CCURE 9000/Genetec cert preferred.
  • You will install and service security systems, troubleshoot issues, coordinate with clients, prepare reports, and ensure safety compliance while working in various environments as needed.

Requirements

  • Experience / comfortable with Servers, and different operating systems
  • Working knowledge of personal computers (Windows 10, Server 2016) and Microsoft's suite of Office software
  • Working knowledge of IT network systems
  • Ability to use hand and power tools and test equipment such as multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
  • Able to carry and move equipment/tools weighing up to 40 pounds
  • Demonstrated working knowledge of electricity and electronics
  • Experience with installation and service of access control, CCTV, intrusion, and intercom systems
  • Minimum high school/trade school graduate, 2-year Associate degree in a technical field involving electronics or computers preferred
  • Ability to effectively work independently
  • Demonstrated aptitude for troubleshooting systems and performing necessary repairs
  • Demonstrated high level of customer service
  • Excellent verbal and written communication skills
  • Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment
  • Ability to work on Aerial Work Platform
  • Ability to read and understand complex building architectural, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.
  • Security experience with C-Cure 9000, Kantech, Genetec, Lenel/S2, Milestone, Exacq, Avigilon, DSC, Commend, AIPhone
  • CCURE 9000 or Genetec, certification preferred.

Responsibilities

  • Perform installation, integrations, commissioning and service activities on access control systems, CCTV, intrusion alarm and intercom systems.
  • Install and inspect equipment to meet customer expectations and manufacturer specifications.
  • Field coordination and communication, system programming, integrations, commissioning, AHJ testing and training on new system installations
  • Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
  • Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
  • Manage assigned Electronic Systems service calls regarding field labour hours estimated
  • Customer satisfaction through coordination, response to customer requests and problems
  • Prepare reports on daily activities
  • May be required to work overtime
  • May be required to work out of town
  • Read and understand complicated blueprints, diagrams, schematics, submittals, software/system programs, and operation/product manuals
  • Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
  • Required to work at heights – Ladders/AWP
  • Must adhere to all JCI safety policies and procedures
  • Complete mileage and monthly vehicle reports in a timely manner

FAQs

What is the main responsibility of a Security Systems Technician at Johnson Controls?

The main responsibility of a Security Systems Technician is to perform installation, integrations, commissioning, and service activities on access control systems, CCTV, intrusion alarms, and intercom systems.

What kind of training opportunities are available for this position?

Johnson Controls offers extensive product and on-the-job/cross-training opportunities, supported by outstanding internal resources to help you develop your skills.

Is prior experience in security systems required for this role?

Yes, experience with installation and service of access control, CCTV, intrusion, and intercom systems is required.

What type of education is preferred for applicants?

A minimum of a high school or trade school graduate is required, with a 2-year Associate degree in a technical field involving electronics or computers preferred.

Are there any specific certifications that are preferred for this job?

Yes, CCURE 9000 or Genetec certification is preferred.

What tools and equipment will be provided for the job?

A company vehicle, tools, and equipment will be provided to complete all jobs.

What are the working conditions like for this position?

The job may involve working in cramped spaces, at heights using ladders or aerial work platforms, and sometimes requires traveling out of town.

How does Johnson Controls promote employee wellbeing?

Johnson Controls promotes employee wellbeing by offering a comprehensive benefits package, including medical, dental, vision care, and support for physical, financial, and emotional wellbeing.

Is overtime required for this job?

Yes, employees may be required to work overtime as needed.

What is the company's policy regarding safety?

Johnson Controls is dedicated to safety through their Zero Harm policy, which all employees are required to adhere to.

Johnson Controls

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.