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Senior Design Associate

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Johnson Controls

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a bachelor’s degree or equivalent experience, 3-5 years in quoting/sales support, leadership skills, detail-oriented, strong communication, Excel proficiency, and CRM experience.
  • You will lead the quoting process, mentor junior associates, review quotes for accuracy, collaborate with sales, enhance efficiency, communicate with customers, and analyze reporting data for improvements.

Requirements

  • Bachelor’s degree in business, Finance, or a related field, or equivalent work experience.
  • 3-5 years of experience in quoting, pricing, or sales support, with at least 1 year in a leadership or supervisory role.
  • Proven ability to lead and manage a small team, with strong mentoring and coaching skills.
  • Excellent attention to detail and a strong sense of accountability.
  • Strong interpersonal and communication skills, with the ability to work effectively across departments.
  • Advanced proficiency in Microsoft Office (Excel, Word); experience with CRM or quoting software is required.
  • Familiarity with pricing models, financial analysis, and supply chain management is a plus.

Responsibilities

  • Lead the Quoting Process: Oversee the creation of accurate and timely quotes by analyzing product specifications, customer requirements, and company pricing models.
  • Supervise Junior Team Members: Manage, mentor, and train two Junior Quoting Associates, ensuring they meet deadlines, follow company guidelines, and continue to develop their skills.
  • Review and Approve Quotes: Ensure quotes prepared by the team are accurate, compliant with company policies, and meet customer needs before final approval.
  • Collaborate with Sales and Operations: Work closely with the sales team to understand client needs, align pricing strategies, and ensure quotes reflect current inventory and production capabilities.
  • Improve Quoting Efficiency: Identify opportunities to streamline the quoting process and implement best practices to improve team efficiency and accuracy.
  • Customer Communication: Serve as a key point of contact for complex or high-value quotes, communicating directly with customers to address questions, provide pricing updates, and ensure satisfaction.
  • Reporting and Analysis: Prepare reports on quoting performance, analyze win/loss ratios, and provide insights to management on pricing trends and opportunities for improvement.
  • Team Development: Foster a collaborative and learning-oriented environment for the junior associates, providing ongoing feedback, training, and development opportunities.

FAQs

What is the primary role of the Senior Design Associate?

The primary role is to lead the quoting team, overseeing the quoting process, ensuring timely and accurate quotes, and managing the day-to-day activities of junior quoting associates.

What qualifications are required for this position?

A Bachelor’s degree in business, finance, or a related field, or equivalent work experience, along with 3-5 years in quoting, pricing, or sales support, and at least 1 year in a leadership or supervisory role.

What kind of experience is preferred for applicants?

Applicants should have experience in quoting, pricing, or sales support, with proven ability to lead and manage a small team.

What kind of software skills are needed for this role?

Advanced proficiency in Microsoft Office (Excel, Word) is required, and experience with CRM or quoting software is also necessary.

Will there be opportunities for professional development?

Yes, Johnson Controls offers continuous training and professional development opportunities as part of its benefits package.

What skills are emphasized for successful candidates?

Successful candidates should possess strong interpersonal and communication skills, analytical thinking, attention to detail, and the ability to collaborate effectively across departments.

Is there a focus on team development within this role?

Yes, fostering a collaborative and learning-oriented environment for junior associates is a key responsibility, with ongoing feedback and training provided.

What is the importance of customer communication in this position?

Customer communication is crucial, as the Senior Design Associate serves as a key contact for complex or high-value quotes, ensuring customer satisfaction by addressing questions and providing pricing updates.

How does this role contribute to company growth?

This role is vital for the continued growth of the UK&I business, as it streamlines the quoting process, develops pricing strategies, and enhances customer satisfaction.

Are there any specific competencies that are important for this position?

Yes, important competencies include leadership, analytical thinking, collaboration, and process improvement.

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Johnson Controls

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.