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Senior Director, Global Head of Enterprise Learning

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Visa

1mo ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Education & Teaching
  • Austin
  • Quick Apply

AI generated summary

  • You need 12+ years of experience, strong executive presence, proven change management, strategic thinking, project management skills, and the ability to inspire and develop talent in a matrixed environment.
  • You will collaborate with teams to enhance skills, integrate learning into career pathways, innovate training delivery, assess program effectiveness, and mentor team members.

Requirements

  • 12+ years of work experience with a bachelor’s degree, 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD.
  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD); PhD with 9+ years of experience
  • Demonstrated experience in navigating a matrixed organization and leading teams with matrixed reporting lines.
  • Strong executive presence and ability to clearly communicate compelling messages to achieve buy-in and alignment.
  • Experience presenting complex materials in a succinct manner to the most senior executives to drive effective decision making.
  • Proven track record of successfully implementing change management initiatives.
  • Strong long-term strategic thinking, problem-solving, and decision-making abilities.
  • A test and learn mindset that embraces creativity, optimism, ambiguity and failing-fast.
  • Ability to deliver results by acting and executing quickly.
  • Strong project management skills and demonstrated ability to lead complex cross-functional initiatives across a breadth of stakeholders.
  • Develop and maintain excellent working relationships with third-party providers, to increase the contribution and capability of Visa’s learning and development organization.
  • Inspiring team leader who can identify and develop talented employees while also supporting their ongoing career development.
  • Demonstrated ability to lead, coach, and inspire individuals to achieve organizational and individual goals.

Responsibilities

  • Partner closely with Functional Skills Learning teams and Regional and Functional Talent Management & Development partners to identify critical enterprise and professional skills needed to support company goals and drive development of prioritized skills with measurable business impact.
  • Build foundational capabilities for career development and integrate enterprise learning into overall employee career journeys to ensure menu of offerings are clearly understood and used to support agreed upon development goals for employees.
  • Expand fundamental Visa Acumen training to grow and deepen employee organizational knowledge of our industry and business, ensuring integration into our onboarding and development practices.
  • Collaborate with senior leadership to understand business strategy and translate it into clear and actionable global and regional learning & development plans focused on building professional skills training and enterprise learning.
  • Work with VU’s learning design, experience and delivery mechanism to reimagine the enterprise learning experience through innovative delivery and drive faster program speed-to-market.
  • Partner with Talent Management COE leaders to drive adoption through our talent practices (e.g. Annual Review, Development Objectives, Quarterly Conversations, and Org & Talent Planning)
  • Monitor and assess the effectiveness of enterprise learning and development programs by identifying impactful KPIs and metrics and adjust as necessary to ensure alignment with business objectives.
  • Successfully deliver annual Ethics and Compliance training that meets global and regional requirements.
  • Mentor and develop team members, fostering a positive and collaborative work environment.

FAQs

What is the primary focus of the Senior Director, Global Head of Enterprise Learning role?

The primary focus of this role is to lead and shape the future of Visa University's Enterprise learning organization, specifically aimed at upskilling and reskilling company-wide professional skills and critical enterprise competencies.

What kind of experience is required for this position?

The position requires at least 12 years of work experience with a bachelor's degree, or 10 years of work experience with an advanced degree, or a minimum of 5 years of work experience with a PhD.

What are the key responsibilities of the Senior Director, Global Head of Enterprise Learning?

Key responsibilities include partnering with functional teams to identify critical skills, building foundational capabilities for career development, expanding Visa Acumen training, collaborating with senior leadership on learning plans, and monitoring the effectiveness of enterprise learning programs.

Is this position fully remote?

No, this is a hybrid position, and the expectation of days in the office will be confirmed by your Hiring Manager.

Will the successful candidate have the opportunity to mentor a team?

Yes, the successful candidate will mentor and develop team members, fostering a positive and collaborative work environment.

What kind of travel is expected for this role?

This position requires travel approximately 5-10% of the time.

How are performance and effectiveness assessed in this role?

Effectiveness is monitored and assessed through the identification of impactful KPIs and metrics, allowing for necessary adjustments to ensure alignment with business objectives.

What qualities are preferred in a candidate for this position?

Preferred qualities include strong executive presence, experience navigating matrixed organizations, proven change management experience, strategic thinking abilities, and a creative, results-driven mindset.

Are there specific training requirements associated with this job?

Yes, there is a requirement to successfully deliver annual Ethics and Compliance training that meets global and regional requirements.

What kind of relationships should the Senior Director be able to build?

The Senior Director should develop and maintain excellent working relationships with third-party providers and various stakeholders to enhance Visa’s learning and development organization.

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Visa

Technology
Industry
10,001+
Employees
1958
Founded Year

Mission & Purpose

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.