FAQs
What are the core responsibilities of a Store Manager at lululemon?
The core responsibilities include leadership and people management, guest experience and community engagement, operations management, and working collaboratively with team members to drive business results and enhance guest experiences.
What qualifications are needed to apply for the Store Manager position?
Applicants should have at least 1 year of people management experience. A high school diploma is required, and a bachelor's degree or equivalent along with 2 years of retail or sales specific management experience is preferred but not mandatory.
Is it necessary to work a flexible schedule as a Store Manager?
Yes, willingness to work a flexible schedule is required for this position.
What kind of work environment does lululemon promote?
lululemon promotes an inclusive and diverse work environment that values and celebrates differences, supporting a respectful and engaging culture for all team members and guests.
How does lululemon support the professional development of Store Managers?
lululemon supports professional development by providing ongoing learning opportunities, direct feedback, coaching, mentoring, career path guidance, and engaging in career discussions to reinforce growth.
What responsibilities does a Store Manager have concerning budget management?
A Store Manager is accountable for the controllable budget, including labor hours and annual sales plan targets, and is responsible for managing the store’s profit and loss (P&L) in accordance with goals.
What are the expectations around guest experience for a Store Manager?
Store Managers are expected to lead by example to ensure a great guest experience, assess guest needs, provide technical product education, and handle guest escalations and emergency requests effectively.
Are there any specific requirements regarding the store location for applicants?
Yes, applicants must be legally eligible to work in the jurisdiction of the store they are assigned to or be willing to work abroad if necessary.
How does lululemon recognize and reward its employees?
lululemon recognizes and rewards employees through team-based bonus programs, competitive base pay, paid time off, employee discounts, fitness/yoga classes, and various personal and professional development programs.
Can Store Managers work independently in their role?
Yes, while collaboration with the team is essential, Store Managers must also be willing to complete certain tasks independently or alone as necessary.