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Store Manager, Calvin Klein - Cotswold Designer Outlet

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PVH Corp.

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • Gloucester

AI generated summary

  • You need extensive retail experience, strong people management skills, effective communication, and the ability to adapt quickly. Inspire trust, resolve conflicts, and recognize team contributions.
  • You will manage sales goals, analyze performance data, optimize staffing, train employees, ensure visual standards, and foster a positive customer experience while collaborating with teams.

Requirements

  • Extensive experience in connecting to consumers in a brand retailer is essential.
  • You'll have previous retail operations, budgeting, planning and sales.
  • You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
  • You'll be an effective communicator with the ability to cultivate belonging.
  • You collaborate to win and recognize and celebrate the contributions and achievements of others.
  • You are courageous in giving feedback that promotes positive behavioral change.
  • You adapt fast and work with pace.
  • You are energetic and inspire trust showing a clear presence on the shop floor.

Responsibilities

  • Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
  • Identifying opportunities and collaborate with others in order to grow the business or improve performance.
  • Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
  • Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
  • Analyzing store level reports and creating action plans to improve results.
  • Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
  • Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
  • Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
  • Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
  • Make commitments and decisions on available information even under stressful and changing conditions.
  • Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
  • Coordinate appropriate action plans while considering consequences and budget decisions.
  • Convey clear ideas and goals, manage the implementation of those ideas and manage measurable and achievable results.
  • Create energy and excitement around shared goals and values.

FAQs

What is the role of a Store Manager at Calvin Klein?

The Store Manager plays a key role in achieving the store's standards by leading the team, inspiring passion for the brand, and ensuring exceptional customer service while managing business performance and operational goals.

What are the main responsibilities of a Store Manager?

Responsibilities include partnering with the management team to achieve sales and operational goals, fostering a positive store experience, ensuring visual merchandising standards, managing staff training, analyzing performance reports, and creating action plans for improvement.

What qualifications are needed to apply for the Store Manager position?

Extensive experience in brand retail, previous retail operations and budgeting experience, people management skills, effective communication abilities, and a strong focus on customer service are essential for the Store Manager role.

What type of work environment does Calvin Klein promote?

Calvin Klein promotes an inclusive and collaborative culture that celebrates diverse perspectives, backgrounds, and beliefs, ensuring that all associates feel valued and respected.

What kind of benefits does PVH offer its associates?

PVH offers a competitive and comprehensive benefits program designed to support associates at work and home, including various forms of protection, peace of mind, and flexibility.

Is prior management experience required for this position?

Yes, previous experience in people management is required, along with the ability to resolve conflicts and drive performance through effective leadership.

How does the Store Manager contribute to business growth?

The Store Manager identifies business opportunities, collaborates with the team to improve performance, and analyzes store reports to create actionable plans that drive sales growth and operational efficiency.

What qualities are encouraged in a Store Manager?

A Store Manager should be adaptable, energetic, able to inspire trust, an effective communicator, and someone who collaborates with teammates to achieve shared goals.

Does Calvin Klein provide any training for new managers?

Yes, the Store Manager is responsible for providing training and coaching to employees and ensuring that training is documented for accountability.

Are applications considered regardless of background?

Yes, PVH is committed to fostering a diverse community and considers all qualified applicants without regard to any personal characteristics protected under the law.

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PVH Corp.

We power brands that drive fashion forward – for good.

Fashion & Arts
Industry
10,001+
Employees
1881
Founded Year

Mission & Purpose

Our vision is to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world, and make PVH one of the highest performing brand groups in our sector.