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Technical Architect (Mulesoft)

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Salesforce

20d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Dallas
    Remote
  • Quick Apply

AI generated summary

  • You need a Master’s in a related field plus 2 years of experience, or a Bachelor’s with 5 years. Experience in AWS, GitHub, JavaScript, SOAP UI, Web Services, Kafka, J2EE, Visio, C#, and Swagger is required.
  • You will analyze complex problems, lead technical teams, train staff, drive MuleSoft expansion, create reusable content, and collaborate on product insights while facilitating customer solution designs.

Requirements

  • Master’s degree (or its foreign degree equivalent) in Computer Science, Computer Information Systems, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in a related field, OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Computer Information Systems, Engineering (any field), or a related quantitative discipline, and five (5) years of experience in the job offered or in any occupation in a related field.
  • A related technical degree required (Computer Science, Computer Information Systems, Engineering (any field)).
  • Requires one year of experience in the following: (1) AWS; (2) GitHub; (3) JavaScript; (4) SOAP UI; (5) Web Services; (6) Kafka; (7) J2EE; (8) Visio; (9) C#; and (10) Swagger. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.

Responsibilities

  • Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns.
  • Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations.
  • Lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
  • Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing.
  • Identify opportunities to expand MuleSoft footprint and drive further services and customer services, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties.
  • Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
  • Train, coach, and guide Services team members on hard technical skills and soft skills.
  • Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the Mulesoft platform.
  • Lead the development of technical brown bag sessions and publish/facilitate reusable content to the field.
  • Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
  • Deliver presentations, architectural blueprint documents, and requirements gathering workshops to influence the strategic direction of the projects and lead customers through solution design.
  • Telecommuting is an option.

FAQs

Do we support remote work?

Yes, telecommuting is an option for this position.

What is the minimum educational requirement for this role?

The minimum requirement is a Master’s degree in Computer Science, Computer Information Systems, Engineering (any field), or a related quantitative discipline, along with two years of experience; or a Bachelor’s degree with five years of experience.

What specific technical skills are required for this position?

The required skills include experience with AWS, GitHub, JavaScript, SOAP UI, Web Services, Kafka, J2EE, Visio, C#, and Swagger.

Is there any specific experience needed before applying?

Yes, candidates should have either two years of experience with a Master's degree or five years with a Bachelor’s degree in the job offered or a related field.

Does this role involve leading technical teams?

Yes, the role involves leading technical teams through multi-phased delivery projects and providing hands-on delivery guidance.

Are there opportunities for professional development in this position?

Yes, the position involves training, coaching, and guiding Services team members on both technical and soft skills.

How does Salesforce approach diversity and inclusion in hiring?

Salesforce is committed to creating a workforce that reflects society and promotes equality through various programs and initiatives, such as equal pay and inclusive benefits.

What is the job category for this position?

The job falls under the Customer Success category.

Where is the job location for this role?

The job is located in Dallas, TX.

How can I apply for this job?

You can submit your resume using the apply button on the job posting or by emailing onlinejobpostings@salesforce.com with the job reference number 22-18081.

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Salesforce

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Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions and a wide range of enterprise applications. Their platform enables businesses to manage customer interactions, sales processes, marketing campaigns, and service operations in a centralised and efficient manner. Salesforce's ultimate mission is to empower companies to connect with their customers, partners, and employees in meaningful ways, fostering stronger relationships and driving business growth. Their purpose is to revolutionise the way businesses operate by offering a comprehensive suite of cloud-based tools and applications that streamline processes, enhance collaboration, and enable organisations to make data-driven decisions. With a strong focus on innovation, customer success,