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US Compliance Escalations Manager

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Visa

2mo ago

  • Job
    Full-time
    Senior Level
  • Legal
  • Atlanta
  • Quick Apply

AI generated summary

  • You need 5+ years in compliance (or advanced degree experience), strong AML knowledge, excellent communication skills, and the ability to manage tasks under pressure.
  • You will manage compliance escalations, assess high-risk clients, prepare reports, train teams, support RFI responses, enhance risk frameworks, and maintain regulatory knowledge.

Requirements

  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Proven experience in a compliance role within the financial services industry.
  • Strong understanding of financial crime regulations and typologies.
  • Professional AML/ATF (ACAMS) accreditation preferred.
  • Excellent communication and presentation skills.
  • Ability to manage multiple tasks and work under pressure.
  • Strong analytical and decision-making skills.
  • Experience in training and coaching team members.
  • Multi-national experience and perspective are a strong plus.
  • Passion for payments and creating new solutions.
  • Flexible to work in an environment where needs are continually changing.
  • Deep expertise in the payments ecosystem preferred or, alternately, a good understanding of payments business and associated risks.

Responsibilities

  • Respond to day-to-day escalations from compliance operations and other first-line risk staff, including but not limited to adverse media alerts, high-risk transactions, and corner cases.
  • Make judgements on whether to accept or reject applications from high-risk clients.
  • Schedule and present specific cases to senior stakeholders such as the Director of Financial Crime or US Head of Compliance.
  • Prepare information required for Suspicious Transaction Report (STR) filing.
  • Maintain the internal STR register.
  • Deliver formal and informal training on changes in company policies and procedures, corner cases, risk appetite, and new policies/procedures to the compliance operations team and/or sales team.
  • Provide regular coaching and guidance to junior team members on specific cases that have been escalated.
  • Build and maintain relationships with the go-to-market organization to understand emerging opportunities and market developments.
  • Support Requests for Information (RFI) and queries from banking partners, including completing questionnaires and data requests.
  • Contribute to the ongoing enhancement of the financial crime framework by identifying new typologies and potential gaps in existing policies and procedures.
  • Support the Director of Financial Crime and US Head of Compliance in updating existing policy documents and developing new controls to mitigate new or evolving risks.
  • Participate in regular Global Financial Crime Group Update Meetings, Regional Escalation Forum, and other relevant meetings.
  • Maintain an excellent technical knowledge of financial crime regulations and keep up to speed with new developments and the latest regulatory positions of key markets.
  • Be aware of changes in the wider business (products, jurisdictions, etc.) and how these may impact the compliance operations team.
  • Support projects to enhance the financial crime framework, including new processes and system implementation following audit and regulatory inspection findings.
  • Assist in reviewing client migration processes.

FAQs

What is the primary responsibility of the US Compliance Escalations Manager?

The primary responsibility is to manage escalations, provide training, and support the enhancement of the financial crime framework specific to the US region.

What qualifications are required for this position?

A minimum of 5 years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree, or no work experience with a PhD is required.

Is previous experience in the financial services industry necessary?

Yes, proven experience in a compliance role within the financial services industry is preferred.

What type of training will the Compliance Escalations Manager provide?

The role involves delivering formal and informal training on changes in company policies and procedures, risk appetite, and new policies/procedures to compliance operations and sales teams.

What is the expected travel requirement for this role?

This position requires travel 5-10% of the time.

What kind of regulatory knowledge is essential for this position?

A strong understanding of financial crime regulations and typologies is essential, as well as maintaining excellent technical knowledge of regulatory positions in key markets.

Is there a preferred professional accreditation for candidates applying to this role?

Yes, a professional AML/ATF (ACAMS) accreditation is preferred.

What skills are important for success in this role?

Important skills include excellent communication and presentation skills, strong analytical and decision-making abilities, and the capacity to manage multiple tasks under pressure.

Are there opportunities for professional development in this role?

Yes, the role includes providing coaching and guidance to junior team members and participating in training initiatives, contributing to ongoing enhancement of financial crime frameworks, and supporting new projects.

What is the salary range for this position?

The estimated salary range for this position is $111,200 to $144,000 USD per year, which may include potential sales incentive payments.

Are there benefits associated with this position?

Yes, this position may be eligible for a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and a Wellness Program.

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Visa

Technology
Industry
10,001+
Employees
1958
Founded Year

Mission & Purpose

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.