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UX Researcher / Senior UX Researcher (f/m/d)

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SAP

23d ago

  • Job
    Full-time
    Senior Level
  • Berlin

AI generated summary

  • You should have experience in agile teams, user research, and data analysis. Strong communication skills and a relevant degree are preferred. English fluency is required; German is a plus.
  • You will lead UX research projects, collaborate with teams to drive user-centric design, foster a data-driven culture, and advocate for user needs in product decisions.

Requirements

  • Previous experience within agile software development teams and proven goal-oriented mindset
  • Background in B2B / Enterprise tool design / research or/and in data analysis/visualization projects (preferred but not mandatory)
  • Experience conducting user experience / design research for complex domains
  • Working with both quantitative and qualitative data in relation to design research with knowledge in knowing when to apply those methods
  • Handling multiple concurrent studies while proactively seeking research opportunities and consulting with various stakeholders
  • Great communication and storytelling skills
  • Graduate degree in Human Factors, HCI, Design, Cognitive Science, Psychology, Anthropology, or related field (preferred but not mandatory)
  • Fluent communication in English, German is advantageous

Responsibilities

  • Lead UX research projects for the Modeling and Governance group
  • Gain meaningful and actionable user insight along the complete product development lifecycle
  • Gain, maintain and grow a deep understanding of the domain, our customers and our users, their needs and context of work
  • Partner with Product Managers, Designers and Engineers to mutually drive continuous discovery and make sure that what you learn as a team sticks and directly informs product- and design decision making
  • Enable and empower designers, teams and stakeholders to follow user centric ways of working and encourage use of research
  • Adopt, establish, maintain and evangelize best practices for UX Research and actively seek opportunities to improve processes and methods employed
  • Establish and maintain data driven mindset and practice and guide teams and stakeholders on establishing and using user-relevant KPIs
  • Actively participate with design reviews, offering a researchers' perspective on design decisions and advocating for users' POV in decision making.

FAQs

What is the primary focus of the UX Researcher position at SAP?

The primary focus is to lead UX research projects for the Modeling and Governance group, gaining meaningful and actionable insights about users throughout the product development lifecycle.

What qualifications are preferred for candidates applying for this position?

A graduate degree in Human Factors, HCI, Design, Cognitive Science, Psychology, Anthropology, or a related field is preferred but not mandatory.

Is experience in B2B or Enterprise tool design considered important for this role?

Yes, a background in B2B / Enterprise tool design or research, as well as data analysis/visualization projects, is preferred.

What kind of skills are beneficial for this UX Researcher role?

Great communication and storytelling skills, experience with both quantitative and qualitative data, and the ability to handle multiple concurrent studies are beneficial.

How does SAP promote a collaborative work environment?

SAP fosters a collaborative, caring team environment with a strong emphasis on learning and development, and encourages empowerment among designers, teams, and stakeholders to embrace user-centric methodologies.

What languages are required for this position?

Fluency in English is required, and proficiency in German is considered advantageous.

What is the expected travel requirement for this position?

The expected travel requirement is 0 - 10%.

Will I be involved in design reviews as part of this role?

Yes, you will actively participate in design reviews, offering a researcher's perspective on design decisions and advocating for the user's point of view in decision-making processes.

Does SAP offer any benefits for its employees?

Yes, SAP provides a variety of benefit options for employees to choose from, along with recognition for individual contributions.

What is the culture like at SAP?

SAP's culture is focused on inclusion, health and well-being, and flexible working models to ensure all employees feel included and can excel in their roles.

Our purpose is to help the world run better and improve people’s lives.

Technology
Industry
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Employees
1972
Founded Year

Mission & Purpose

At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment. #TheBestRu