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Ward Secretary

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Gloucestershire Health and Care NHS Foundation Trust

2mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Gloucester

AI generated summary

  • You need excellent organisational and interpersonal skills, recent secretarial experience, GCSE-level qualifications, and MS Office proficiency. An admin qualification and RSA typing are desirable.
  • You will manage ward administration, support staff with paperwork, maintain office systems, ensure confidentiality, and provide excellent customer care in a multi-disciplinary team.

Requirements

  • You must possess excellent organisational and interpersonal skills, and have relevant recent Secretarial experience.
  • They will be qualified to GCSE level and have a good understanding of MS Office.
  • An administrative/secretarial qualification at level 2 and hold an RSA typing qualification is desirable.

Responsibilities

  • The successful candidates will provide an administration service for Wards based at Wotton Lawn Hospital, Gloucester.
  • The role of ward secretary is diverse and involves day to day management of the ward admin, ensuring that paperwork required by the ward manager, ward staff and medics is available when required, working as part of a wider admin team and providing cover when necessary.
  • You will work closely within a multi-disciplinary team to provide administrative and secretarial support across two clinical inpatient ward settings in accordance with the requirements of the service as led by admin managers and the Ward staff.
  • You will project the professional image of the business through demonstrating excellent customer care in all activities.
  • You will be expected to efficiently manage their own workload on a day-to-day basis, work with their job share colleagues and act independently to action and prioritise work to meet deadlines.
  • You will adopt a constantly flexible approach to ensure that all individual and team objectives are completed efficiently and within given timescales and be responsible for a number of office systems including petty cash, payment of invoices and photocopier control.
  • You will ensure that confidentiality is maintained at all times.

FAQs

What is the main responsibility of a Ward Secretary at Wotton Lawn Hospital?

The main responsibility of a Ward Secretary is to provide an administration service for the wards, managing day-to-day administrative tasks, ensuring necessary paperwork is available, and supporting the multi-disciplinary team.

What qualifications are required for the Ward Secretary position?

Candidates must possess excellent organisational and interpersonal skills, recent secretarial experience, and be qualified to GCSE level. An administrative/secretarial qualification at level 2 and an RSA typing qualification are desirable.

Is prior experience in a healthcare setting necessary for this role?

While specific healthcare experience is not mentioned, relevant secretarial experience is required. Familiarity with healthcare environments may enhance your application.

How many wards are there at Wotton Lawn Hospital?

Wotton Lawn Hospital has 5 admission wards.

What kind of team will the Ward Secretary be working with?

The Ward Secretary will work closely within a multi-disciplinary team that includes Nurses, Doctors, and Allied Health Professionals such as Psychologists and Therapists.

Are there opportunities for career development within the Trust?

Yes, the Trust is committed to creating a great workplace and invests in staff development and engagement initiatives, indicating potential for career advancement.

How does the hospital ensure confidentiality in its operations?

The role requires maintaining confidentiality at all times regarding sensitive patient and operational information.

What is the patient capacity at Wotton Lawn Hospital?

Wotton Lawn Hospital has an 88 bed capacity for acute mental health services.

Whom should I contact for further details about the job?

For further details or informal visits, you can contact Louise Grogan, Admin Service Manager, via email at louise.grogan@ghc.nhc.uk or by phone at 07882909712.

What are the core values emphasized by the Trust in their workplace culture?

The Trust emphasizes civility, inclusivity, diversity, and building a sense of belonging and trust among colleagues.

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Gloucestershire Health and Care NHS Foundation Trust

Enabling people to live the best life they can

Science & Healthcare
Industry
501-1000
Employees
2019
Founded Year

Mission & Purpose

Gloucestershire Health and Care NHS Foundation Trust provides mental health, learning disability and community care services for the people of Gloucestershire. We also provide mental health and learning disability services in Herefordshire. The Trust was created in 2019 as a merger between 2gether NHS Foundation Trust and Gloucestershire Care Services NHS Trust.

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