When life gets hard, we make it easier!  Since 1996, Key Health, headquartered in Westlake Village, CA, has been the national leader in providing medical lien funding for patients and medical providers. We also offer nationwide support to healthcare providers on lien solutions, billing and medical legal software, and pharmacy cards to eliminate patient out-of-pocket costs.  We have a great team delivering a great product! Our executive team brings diverse experience from industries spanning healthcare, insurance, legal and financial services. We also provide consumer legal funding services through Oasis Financial, which helps consumers move forward with their lives while awaiting legal settlements. Together, Oasis and Key Health work with more than 14,000 attorneys and maintain relationships with more than 10,000 physicians.  Key Health and Oasis are backed by Parthenon Capital Partners, a $3.5 billion private equity firm with an outstanding track record investing in business services, financial services and healthcare.

We are proud of the excellent service we provide to our customers and the culture of respect and support we have for each other.  We provide a competitive reward structure including base pay, quarterly incentives and benefits including health, pharmacy, dental, vision, life, disability, 401(k) and paid time off. 

Finance

Key Health

You should have 4+ years in B2B SaaS, strong analytical skills, a structured approach to priorities, excellent communication, and ideally experience in high-growth or startup environments.

You will manage partner accounts, make commercial decisions, segment accounts, develop efficient processes, advise high-value clients, and collaborate with growth, product, and ops teams.

Customer Relations

Product

London

Customer Success Manager - HealthTech SaaS (Remote - UK or Ireland Preferred) &#x1F4CD; Remote (UK or Ireland preferred) &#x1F4B7; £80,000 - £110,000 + Equity (0.04%) &#x1F552; Full-time | Permanent Are you a strategic, analytical, and commercially savvy Customer Success Manager with experience in B2B SaaS? Want to join one of the fastest-growing HealthTech scaleups in the world? We’re working with a cutting-edge, mission-driven tech company revolutionising how healthcare teams deliver care. Their platform is already making waves, having grown from $0 to $4m ARR in just 19 months - and they’re only just getting started. &#x1F4BC; The Role This isn’t your average CSM role. You’ll be embedded in a high-growth environment where you’ll balance strategic thinking with executional excellence. You’ll own a portfolio of high-impact healthcare and life sciences partners, helping them achieve the best possible outcomes with the platform. &#x1F511; Key Responsibilities Prioritise and manage a diverse range of external partner accounts Make commercial decisions between activations and upsells based on value and potential Segment and tier accounts using data such as ACV and Customer-Dependent Effort (CDE) Develop scalable processes to boost operational efficiency Act as a trusted advisor to high-value clients Collaborate across growth, product, and ops teams to align client success with company goals ✅ What You’ll Need 4+ years of experience in B2B SaaS (Customer Success, Strategy, or Commercial roles) Strong analytical and problem-solving skills A structured approach to managing competing priorities and ambiguity Excellent communication and stakeholder management skills Experience working in high-growth or startup environments is a big plus &#x1F4A1; Why Apply? Work fully remotely with flexibility (UK/Ireland preferred) Competitive salary of £80,000 - £110,000 + equity (0.04%) Be part of a mission-led team building life-saving tech Collaborate with some of the most talented professionals in tech and healthcare Join a company with strong culture, rapid growth, and an obsession with impact This is a rare opportunity to join a hyper-growth HealthTech company backed by impressive traction, talent, and purpose. If you want to make a real difference in the healthcare space while growing your career in SaaS, apply now and a member of the Key Health Team will be in touch

Customer Success Manager - HealthTech SaaS (Remote - UK or Ireland Preferred)📍 Remote (UK or Ireland preferred)💷 £80,000 - £110,000 + Equity (0.04%)🕒 Full-time | PermanentAre you a strategic, analytical, and commercially savvy Customer Success Manager with experience in B2B SaaS? Want to join one of the fastest-growing HealthTech scaleups in the world?We’re working with a cutting-edge, mission-driven tech company revolutionising how healthcare teams deliver care. Their platform is already making waves, having grown from $0 to $4m ARR in just 19 months - and they’re only just getting started.💼 The RoleThis isn’t your average CSM role. You’ll be embedded in a high-growth environment where you’ll balance strategic thinking with executional excellence. You’ll own a portfolio of high-impact healthcare and life sciences partners, helping them achieve the best possible outcomes with the platform.🔑 Key ResponsibilitiesPrioritise and manage a diverse range of external partner accountsMake commercial decisions between activations and upsells based on value and potentialSegment and tier accounts using data such as ACV and Customer-Dependent Effort (CDE)Develop scalable processes to boost operational efficiencyAct as a trusted advisor to high-value clientsCollaborate across growth, product, and ops teams to align client success with company goals✅ What You’ll Need4+ years of experience in B2B SaaS (Customer Success, Strategy, or Commercial roles)Strong analytical and problem-solving skillsA structured approach to managing competing priorities and ambiguityExcellent communication and stakeholder management skillsExperience working in high-growth or startup environments is a big plus💡 Why Apply?Work fully remotely with flexibility (UK/Ireland preferred)Competitive salary of £80,000 - £110,000 + equity (0.04%)Be part of a mission-led team building life-saving techCollaborate with some of the most talented professionals in tech and healthcareJoin a company with strong culture, rapid growth, and an obsession with impactThis is a rare opportunity to join a hyper-growth HealthTech company backed by impressive traction, talent, and purpose. If you want to make a real difference in the healthcare space while growing your career in SaaS, apply now and a member of the Key Health Team will be in touch

Customer Success Manager &amp;ndash; HealthTech SaaS - Key Health

Customer Success Manager - HealthTech SaaS (Remote - UK or Ireland Preferred)&lt;br&gt;&lt;br&gt;&amp;amp;#x1F4CD; Remote (UK or Ireland preferred)&lt;br&gt;&lt;br&gt;&amp;amp;#x1F4B7; £80,000 - £110,000 + Equity (0.04%)&lt;br&gt;&lt;br&gt;&amp;amp;#x1F552; Full-time | Permanent&lt;br&gt;&lt;br&gt;Are you a strategic, analytical, and commercially savvy Customer Success Manager with experience in B2B SaaS? Want to join one of the fastest-growing HealthTech scaleups in the world?&lt;br&gt;&lt;br&gt;We’re working with a cutting-edge, mission-driven tech company revolutionising how healthcare teams deliver care. Their platform is already making waves, having grown from $0 to $4m ARR in just 19 months - and they’re only just getting started.&lt;br&gt;&lt;br&gt;&amp;amp;#x1F4BC; The Role&lt;br&gt;&lt;br&gt;This isn’t your average CSM role. You’ll be embedded in a high-growth environment where you’ll balance strategic thinking with executional excellence. You’ll own a portfolio of high-impact healthcare and life sciences partners, helping them achieve the best possible outcomes with the platform.&lt;br&gt;&lt;br&gt;&amp;amp;#x1F511; Key Responsibilities&lt;br&gt;&lt;br&gt;Prioritise and manage a diverse range of external partner accounts&lt;br&gt;&lt;br&gt;Make commercial decisions between activations and upsells based on value and potential&lt;br&gt;&lt;br&gt;Segment and tier accounts using data such as ACV and Customer-Dependent Effort (CDE)&lt;br&gt;&lt;br&gt;Develop scalable processes to boost operational efficiency&lt;br&gt;&lt;br&gt;Act as a trusted advisor to high-value clients&lt;br&gt;&lt;br&gt;Collaborate across growth, product, and ops teams to align client success with company goals&lt;br&gt;&lt;br&gt;✅ What You’ll Need&lt;br&gt;&lt;br&gt;4+ years of experience in B2B SaaS (Customer Success, Strategy, or Commercial roles)&lt;br&gt;&lt;br&gt;Strong analytical and problem-solving skills&lt;br&gt;&lt;br&gt;A structured approach to managing competing priorities and ambiguity&lt;br&gt;&lt;br&gt;Excellent communication and stakeholder management skills&lt;br&gt;&lt;br&gt;Experience working in high-growth or startup environments is a big plus&lt;br&gt;&lt;br&gt;&amp;amp;#x1F4A1; Why Apply?&lt;br&gt;&lt;br&gt;Work fully remotely with flexibility (UK/Ireland preferred)&lt;br&gt;&lt;br&gt;Competitive salary of £80,000 - £110,000 + equity (0.04%)&lt;br&gt;&lt;br&gt;Be part of a mission-led team building life-saving tech&lt;br&gt;&lt;br&gt;Collaborate with some of the most talented professionals in tech and healthcare&lt;br&gt;&lt;br&gt;Join a company with strong culture, rapid growth, and an obsession with impact&lt;br&gt;&lt;br&gt;This is a rare opportunity to join a hyper-growth HealthTech company backed by impressive traction, talent, and purpose. If you want to make a real difference in the healthcare space while growing your career in SaaS, apply now and a member of the Key Health Team will be in touch

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