FAQs
What is the primary responsibility of an Associate in Quality Services?
An Associate in Quality Services is responsible for performing manual test execution of documented task instructions and producing accurate test results while meeting daily targets.
What qualifications are required for this role?
The ideal candidate should be a graduate, preferably in a quantitative field of study, with 0-1 years of relevant experience, and should have knowledge of QA methodology and tools.
What skills are essential for this position?
Essential skills include good communication, attention to detail, the ability to follow defined processes, and being a team player. Familiarity with using computers, software, and gadgets/devices is also important.
What types of testing will I be performing?
You will perform manual testing, which includes executing test cases, regression testing, and reporting bugs accurately on software builds for Kindle products.
Will I be required to work independently or as part of a team?
As an Associate in Quality Services, you will work as part of a team while also being expected to complete assigned tasks accurately and promptly.
What tools will I need to use in this role?
You will need to use software tools for data capture on a daily basis to report test results and status updates.
Is prior experience in software testing necessary?
While prior experience is beneficial, it is not strictly necessary for this role, especially for candidates who are recent graduates.
How does the Quality Services (QS) organization support products?
The QS organization provides manual testing support for Devices, Retail, and AWS products, aiming to ensure quality through thorough testing procedures and guidelines.
What is the process for reporting issues found during testing?
You will need to accurately report bugs and escalate failures as needed, while also providing individual status updates on your testing activities.
Are there opportunities for growth within the Quality Services team?
Yes, there are opportunities for growth within the Quality Services team as you gain experience and enhance your skills in software testing and quality assurance.