Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health

2mo ago

Internship
Full-time
Placement Program
Healthcare
Mission Viejo
25d left

AI generated summary

You must have a PharmD from a non-US accredited school, an active Pharmacy Intern license, strong communication skills, and complete required training and licensure within set timelines.
You will greet customers, assist with inquiries, process prescriptions, maintain inventory, support pharmacists, and ensure compliance with regulations while providing excellent customer service.

Requirements

High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
Other License(s): active Pharmacy Intern license in state where district is located
Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours. Failure to complete required US Intern hours within 18 months or obtain Pharmacist licensure as prescribed will result in the colleague being removed from role and separation of employment.
Strong communication and presentation skills
Results Orientation
Colleague Engagement
Active Listening
Customer and Community Engagement
Consumer Behavior
Negotiation and Conflict Resolution
Patient Counseling
Emotional Intelligence
Time Management
Digital Literacy
Have regular and predictable attendance including nights and weekends
Complete any additional tasks as directed by supervisor or manager
Complete all required training and obtain required licensure (if applicable) within guidelines
Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function

Responsibilities

Greet each customer in a courteous and professional manner both in-store and at the drive thru window
Assist all pharmacy and front store customers with their questions and concerns
Answer telephone with a warm and friendly greeting
Request additional help and work with others to find solutions when needed to maximize customer satisfaction
Remove obstacles to make customers’ experiences easier when possible
Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
Engage with customers and seek ways to create heartfelt, personalized moments during their visits
Maintain customer/patient confidentiality according to HIPAA and company standards
Communicate with customer/patient while protecting their confidential drug information
Comply with all federal and state laws, rules, and regulations
Comply with all CVS policy and standard operations procedures (SOPs) at all times
Meet requirements for state and federal licensure within an appropriate timeframe
Adhere to CVS workflow and ensure standards are maintained at all times
Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
Resolve third party rejections and complete any manual claim forms
Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
Access, input and retrieve any necessary information to/from the workstation
Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
Assist with putting away drug orders (except Clls) as permitted by law
Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
Offer to counsel and direct customer to pharmacist if necessary
Field any medical questions when appropriate
Communicate and interact with all healthcare professionals to provide optimal care
When applicable, solicit information on a customer’s medical history to give appropriate medical advice
Practice and develop duties performed by pharmacists according to law
Communicate with Field Management and Corporate as needed
Participate in all required store operational meetings
Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
Support scheduling activities according to the needs of the business and workflow model
Coordinate/implement the training and development of Pharmacy Support Staff
Recognize others and celebrate success
Complete all required training programs

FAQs

What is the eligibility requirement for this internship?

You must be a Non-US Accredited Foreign Graduate who has successfully passed the FPGEE and TOEFL exams to be eligible for this internship.

How long do I have to complete my required US Internship hours?

You are required to complete your internship within 18 months.

What is the role of a Non-US Accredited Foreign Graduate during the internship?

You will work under the direct supervision of a licensed Pharmacist to ensure a safe and effective pharmacy environment while delivering care to patients.

Are there any specific customer service duties involved in this role?

Yes, you will greet customers, assist with their questions and concerns, and engage with them to create personalized experiences.

What qualifications do I need to apply for this position?

You need to have a High School Diploma or GED, and a Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy. An active Pharmacy Intern license in the state where you will work is also required.

Will I be able to perform any counseling during my internship?

Yes, you will offer to counsel customers and can direct them to a pharmacist if necessary, while performing these duties under direct supervision.

Is there a preferred experience required for this position?

Yes, while 0 to 3 years of prior relevant work experience is required, 3 to 5 years is preferred.

What are some key skills that I need for this internship?

Strong communication and presentation skills, time management, emotional intelligence, and digital literacy are essential for this role.

Is there any requirement for immunization certification?

Yes, once state regulations are met, Non-US Accredited Foreign Graduates are expected to be eligible to immunize as this is an essential pharmacist function.

What is the typical pay range for this internship?

The typical pay range for this role is $32.50 per hour.

CVS Health

Bringing our heart to every moment of your health.

Science & Healthcare

Industry

10,001+

Employees

1963

Founded Year

Mission & Purpose

CVS Health is a healthcare innovation company that operates retail pharmacies, manages pharmacy benefits, and provides health services through its MinuteClinic and HealthHUB locations. Their ultimate aim is to improve the quality of life for communities by making healthcare more accessible and affordable. CVS Health focuses on driving healthier outcomes and reducing healthcare costs, using its comprehensive range of services and products to support individuals on their health journey.