FAQs
What qualifications are required for the ADC Engineer I position?
Applicants must have a high school diploma or equivalent, or certifications such as A+, CND (Certified Network Defender), Network+, or Security+. Additionally, 1-3 years of experience in Systems Administration in Linux/Unix and Networking is required, along with a current, active US Government Security Clearance of TS/SCI with Polygraph.
What types of technical skills should I have for this position?
Candidates should have experience with Systems Administration in Linux/Unix (such as Ubuntu, CentOS, RedHat, Solaris), networking (TCP/IP, DNS), troubleshooting technical IT issues, internet fundamentals, cloud computing concepts, and security best practices. Familiarity with AWS core services and experience with virtualization technologies is also beneficial.
What are the primary responsibilities of the ADC Engineer I?
The ADC Engineer I is responsible for executing assigned tasks on schedule, identifying ineffective processes, detecting technical implementation defects, and resolving operational concerns. The role involves troubleshooting complex system operations, automating operational tasks, and ensuring a high-quality customer experience.
Is this a full-time position, and what are the working hours?
Yes, this is a full-time position that requires shift work. The team operates 24/7, so the role may require working nights and/or weekends.
What does a typical day look like for an ADC Engineer I?
A typical day may involve deep diving into customer issues, investigating metric trends, and discussing innovative ways to automate operational processes. The role includes providing troubleshooting and operational support as part of a dedicated engineering team.
What is the culture like at AWS for this team?
AWS emphasizes an inclusive team culture, valuing diversity and providing learning experiences. The company has various employee-led affinity groups and encourages mentorship and knowledge sharing to support career growth and work-life balance.
What is the salary range for this position?
The base pay for the ADC Engineer I position ranges from $81,900 per year in the lowest geographic market to $164,200 per year in the highest geographic market. Compensation may vary based on market location, job-related knowledge, skills, and experience.
What other benefits does Amazon offer to employees?
In addition to competitive salary, Amazon offers a total compensation package that may include equity, sign-on payments, and a full range of medical, financial, and other benefits. For more information, employees can visit Amazon's benefits website.
How can I apply for this position?
Interested candidates should apply via Amazon's internal or external career site. The position will remain posted until filled.
Do I need a security clearance for this job?
Yes, the position requires that candidates possess and maintain an active TS/SCI security clearance with polygraph. Candidates must also expect to opt into a commensurate clearance for any government agency for which they perform AWS work.