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Aerie - Brand Ambassador (Sales Associate)

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Paramus

AI generated summary

  • You love engaging with people, can multitask in a fast-paced setting, are available evenings and weekends, adore AE and Aerie products, have retail experience, and are at least 16 years old.
  • You engage guests using the AEO Selling Model, educate them about products, introduce loyalty programs, flex between various roles, solve problems, support your team, and uphold company policies.

Requirements

  • You love interacting with people!
  • You're full of energy and can handle multiple tasks in a fast-paced environment.
  • You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
  • You love AE and Aerie products.
  • You've worked in retail before. #practicemakesperfect
  • You're at least 16 years of age.

Responsibilities

  • You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!
  • You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
  • You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
  • You can hang ! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
  • You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
  • You're a team player - #teamwork ! You're always willing to assist your team in #gettingthejobdone.
  • You've got integrity ! You do the right thing and you always adhere to AEO's policies & procedures.

FAQs

What is the primary role of a Brand Ambassador at Aerie?

The primary role of a Brand Ambassador is to provide an amazing shopping experience for every guest, engage with them using the AEO Selling Model, and build brand loyalty while representing the company's values.

What kind of experience is preferred for this position?

Previous experience in retail is preferred as it contributes to developing the necessary skills for success in this role.

What is the AEO Selling Model?

The AEO Selling Model is a framework used to engage with guests effectively and help them find what they are looking for. Training will be provided for all Brand Ambassadors on this model.

What are the hours of work for this position?

Brand Ambassadors are expected to be available to work during peak shopping times, including evenings, weekends, and holidays.

Are there any age requirements to apply?

Yes, applicants must be at least 16 years of age to apply for the Brand Ambassador position.

What types of benefits do Brand Ambassadors receive?

Brand Ambassadors receive 40% off products at both AE and Aerie year-round, opportunities for development and career advancement, and may participate in store contests for the chance to win prizes.

Is prior knowledge of Aerie products necessary to apply?

While a passion for AE and Aerie products is important, a detailed knowledge of the products is not required as training will be provided.

What does the work culture look like at Aerie?

Aerie promotes a positive work culture where associates are part of the #AEOFamily, have the opportunity for skill development, and are encouraged to bring their real selves to work.

Is the position full-time or part-time?

The Brand Ambassador position is a part-time role.

Is there any commitment to equal opportunity in hiring?

Yes, AEO is committed to equal opportunity employment and prohibits discrimination based on various protected characteristics.

Will I receive any training if hired?

Yes, all new Brand Ambassadors will receive training to help them succeed in their roles, including on the AEO Selling Model.

Can I apply if I am not currently located in Paramus, NJ?

While the job location is in Paramus, NJ, applications are accepted on an ongoing basis, but ensure to check for location-specific opportunities.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.

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