FAQs
What is the primary role of the AI Solutions Associate - Conversational Architect?
The primary role involves planning and implementing advanced conversational experiences for the virtual banking agent, Fargo, which serves over 30 million Wells Fargo customers. This includes building conversational logic, defining intents and entities, and ensuring a seamless interaction through the virtual assistant.
What qualifications are required for this position?
The required qualifications include at least 6 months of experience in Artificial Intelligence Solutions or equivalent experience, as well as 6 months of experience developing and deploying conversational virtual assistants.
Are there any preferred qualifications for this role?
Yes, desired qualifications include hands-on experience with platforms like Google's Dialogflow CX, knowledge of AI disciplines such as Machine Learning or Natural Language Processing, familiarity with conversational dialog systems, experience in managing large training data sets, and proficiency in programming languages such as Python, JavaScript, or C++.
Where is this job located, and are there any travel requirements?
The position is available at one of the following office locations: Charlotte, NC (preferred), New York City, NY, or San Francisco, CA. There is the ability to travel up to 10% of the time, primarily for offsite training and collaboration approximately twice a year.
What is the salary range for this position in New York City and San Francisco?
The salary range for this position in both New York City and San Francisco is between $100,800 and $172,900 annually.
What benefits does Wells Fargo offer employees?
Wells Fargo offers a comprehensive benefits package that includes a 401(k) plan, paid time off, parental leave, health benefits, tuition reimbursement, and various discounts and savings programs.
Is there an opportunity for bonuses in this role?
Yes, this role is eligible for an annual discretionary performance bonus, in addition to the base salary.
How does Wells Fargo approach diversity and inclusion in its hiring process?
Wells Fargo values diversity, equity, and inclusion and encourages applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, disability, or other legally protected characteristics.
What is the application deadline for this position?
The application deadline for this position is August 9, 2024, although the job posting may be removed earlier due to a high volume of applicants.
What does the work environment look like for this role?
Candidates must be willing to work on-site at one of the specified locations, in a fast-paced, high-demand environment that requires balancing multiple priorities while fostering collaboration with various teams.