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Lead Product Designer

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Moonpig

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Design
  • London
  • Quick Apply

AI generated summary

  • You have 8+ years in product design, 3+ years managing teams, strong UX research skills, e-commerce experience, and can design for web and mobile. You're data-driven and thrive in fast-paced environments.
  • You will mentor designers, define design strategy, support UX across platforms, advocate for design, ensure best practices, and drive innovation through new tools and collaborative efforts.

Requirements

  • 8+ years of industry experience in product design and user research roles, especially in fast moving environments
  • 3+ years experience managing Product Designers
  • Proven ability to provide thought leadership and guide a team towards achieving a common goal
  • Experience coaching and guiding Product Designers within the team to think strategically and make high-quality and impactful decisions
  • Can balance user needs with commercial goals, ensuring that design decisions positively impact conversion, retention, and business KPIs
  • Enjoy hands on design work, working directly with a squad to support with roadmap deliverables
  • Excellent communication and analytical skills
  • Experience managing geographically distributed teams a plus (we’re based across London, Manchester and Amsterdam)
  • Are passionate about fostering a culture of collaboration, learning, and inclusivity—ensuring your team feels empowered to take risks and push creative boundaries
  • Experience in the e-commerce domain is a plus
  • Experience managing teams across both web and native applications is a plus
  • Have managed and mentored both junior and senior product designers, successfully supporting their development and growth
  • Have a track record of using data (qualitative and quantitative) to drive design decisions and measure their impact on user experience and business goals
  • You embrace complexity and ambiguity with a proven record of designing and shipping top-notch solutions within these constraints
  • Comfortable working in a fast paced, agile environment
  • Comfortable working with senior leadership, influencing at the exec level, and shaping design roadmaps that align with business priorities
  • Hands-on experience with UX Research as well as partnering with Researchers and data teams
  • Experience designing for both app and web platforms
  • Experience with Figma, prototyping tools, and user testing software to design and validate ideas quickly

Responsibilities

  • Support and mentor Product Designers to develop a vision for best-in-class user experience across all platforms within your domain
  • Work with Product Designers to facilitate definition of high-level design strategy and creation of design deliverables based on research and data
  • Act as a player coach, supporting our customer team as the sole designer in that squad, developing the design vision, strategy and execution for that team.
  • Ensure that your function and squad deliver best practice design across both web and apps.
  • Ensure UX is prioritised by working with product leadership (and other business stakeholders) to identify opportunities for validation and better cross-functional collaboration
  • Actively advocate for Product Design throughout the organisation, such as with commercial, marketing and operations teams
  • Help support and guide Product Designers and set them up for success, creating and empowering clear development plans for your team
  • Recommend new technologies and tools to optimise product design processes, championing a culture of experimentation, rapid testing, and innovating at pace.

FAQs

What type of contract is this position?

This is a 9-month fixed-term contract.

Where is the Lead Product Designer position located?

The position is based in either London or Manchester, with hybrid working options available.

What is the main goal of the Lead Product Designer role?

The main goal is to lead and coordinate design within your domain, facilitating its feasibility and enhancement across the user experience while managing a team of Product Designers.

How many direct reports will the Lead Product Designer have?

The Lead Product Designer will have 2 direct reports.

What tools and software will I be expected to use in this role?

You will need experience with Figma, prototyping tools, and user testing software.

Is previous experience in e-commerce required for this role?

While not required, experience in the e-commerce domain is a plus.

How many years of industry experience are required for this position?

The position requires at least 8 years of industry experience in product design and user research roles.

What kind of working culture does Moonpig Group promote?

Moonpig Group promotes a culture of collaboration, learning, inclusivity, and flexibility, supporting employees to maintain a work-life balance.

Will I have the opportunity to mentor other designers in this role?

Yes, supporting and mentoring Product Designers is a key responsibility of the Lead Product Designer.

Is there an emphasis on data-driven design in this role?

Yes, you will be expected to use both qualitative and quantitative data to drive design decisions and assess their impact on user experience and business goals.

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Moonpig

Cards, Gifts and Flowers

Retail & Consumer Goods
Industry
201-500
Employees
2000
Founded Year

Mission & Purpose

Moonpig Group is a leading online retailer specialising in personalised greeting cards, gifts, and flowers. With operations primarily in the UK, Moonpig provides customers with a convenient platform to create custom cards and select unique gifts for various occasions. The company's mission is to help people connect and celebrate life's moments, offering a wide range of customizable options delivered directly to recipients. Moonpig Group aims to make giving easy and meaningful by combining technology, creativity, and a commitment to customer satisfaction.