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Outpatient Department Manager - Orthopaedic Outpatients

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Harrogate and District NHS Foundation Trust

28d ago

  • Job
    Full-time
    Senior Level
  • Healthcare

AI generated summary

  • You must manage daily operations, ensure high care standards, comply with regulations, handle budgets, audit patient experience, develop services, and lead staff training and protocols.
  • You will manage Orthopaedic Outpatients, ensuring high care standards, compliance with policies, budget oversight, service development, staff training, and maintaining a safe environment for patients.

Requirements

  • Take responsibility for all aspects of the day to day management and nursing care provided by Orthopaedic Outpatients which includes elective orthopaedics, fracture clinic, plaster room and nurse-led dressing and phone call clinics.
  • Setting standards of care in conjunction with other disciplines, co-ordinate services so that total patient care needs are identified; ensuring individual patient care is given. This involves regular reviewing and updating of patient information, working protocols and pathways.
  • The successful candidate will maintain a safe working environment, being aware of the necessity to comply with Health & Safety regulations, maintenance and provision of equipment bearing in mind Infection Control policies, decontamination processes and COSHH requirements.
  • The successful candidate will be accountable for and manage budgets and ensure cost effectiveness.
  • The post holder will ensure that services are designed and delivered to the highest standard, and are re-designed to meet the needs of patient pathways and performance targets.
  • The post holder will audit and measure patient experience within the area and create and implement actions accordingly.
  • The post holder will be pivotal in ensuring all staff comply with the Trust’s protocols and policies and ensuring local standards are kept up to date and reviewed.
  • Will develop further services as required and assist with the delivery of activity.
  • Responsibility for ensuring patients receive high standards of care in a safe environment.
  • Evaluating and developing clinical care and acting upon the outcomes of evaluation.
  • Ensuring that equipment is safe for use and report any failures in accordance with agreed department protocols.
  • Keep up to date with clinical developments and standards.
  • Ensure risk register is kept up to date and risks are escalated through appropriate Directorates.
  • To reflect as a Registered Nurse, act within the NMC Code and revalidate as per NMC guidelines.
  • To reflect as an Allied Health Professional and act within the HCPC Standards.
  • Ensure staff are trained on Tracking and Traceability and understand guidelines and standards relating to decontamination of equipment and that these standards are implemented.
  • To have detailed knowledge of specialist equipment and information on the procedures undertaken within the clinics.
  • Maintain and set standards of care and develop protocols, guidelines, SOPs as required.
  • To think in an innovative way about how we deliver our services and redesign if beneficial to the patient’s experience.

Responsibilities

  • Take responsibility for all aspects of the day to day management and nursing care provided by Orthopaedic Outpatients which includes elective orthopaedics, fracture clinic, plaster room and nurse-led dressing and phone call clinics.
  • Setting standards of care in conjunction with other disciplines, co-ordinate services so that total patient care needs are identified; ensuring individual patient care is given. This involves regular reviewing and updating of patient information, working protocols and pathways
  • This post will provide managerial advice and support to staff and patients.
  • The successful candidate will maintain a safe working environment, being aware of the necessity to comply with Health & Safety regulations, maintenance and provision of equipment bearing in mind Infection Control policies, decontamination processes and COSHH requirements
  • The successful candidate will be accountable for and manage budgets and ensure cost effectiveness
  • The post holder will ensure that services are designed and delivered to the highest standard, and are re-designed to meet the needs of patient pathways and performance targets
  • The post holder will audit and measure patient experience within the area and create and implement actions accordingly
  • The post holder will be pivotal in ensuring all staff comply with the Trust’s protocols and policies and ensuring local standards are kept up to date and reviewed
  • Will develop further services as required and assist with the delivery of activity
  • Responsibility for ensuring patients receive high standards of care in a safe environment
  • Evaluating and developing clinical care and acting upon the outcomes of evaluation
  • Ensuring that equipment is safe for use and report any failures in accordance with agreed department protocols
  • Keep up to date with clinical developments and standards
  • Ensure risk register is kept up to date and risks are escalated through appropriate Directorates
  • To reflect as a Registered Nurse, act within the NMC Code and revalidate as per NMC guidelines
  • To reflect as an Allied Health Professional and act within the HCPC Standards
  • Ensure staff are trained on Tracking and Traceability and understand guidelines and standards relating to decontamination of equipment and that these standards are implemented
  • To have detailed knowledge of specialist equipment and information on the procedures undertaken within the clinics
  • Maintain and set standards of care and develop protocols, guidelines, SOPs as required
  • To think in an innovative way about how we deliver our services and redesign if beneficial to the patient’s experience

FAQs

What are the primary responsibilities of the Outpatient Department Manager for Orthopaedic Outpatients?

The primary responsibilities include day-to-day management of Orthopaedic Outpatients, setting standards of care, coordinating services to ensure total patient care, managing budgets, auditing patient experience, and maintaining a safe working environment.

Is the position involved in clinical decision-making?

Yes, the position involves evaluating and developing clinical care, ensuring high standards of patient care, and keeping up to date with clinical developments and standards.

What qualifications are required for this position?

Suitable candidates must be a Registered Nurse or an Allied Health Professional, qualified to act within relevant regulatory standards such as the NMC Code or HCPC Standards.

Are there opportunities for staff training and development?

Yes, the post holder will ensure staff are trained on Tracking and Traceability, infection control, and other relevant guidelines to maintain high standards of care.

How does Harrogate and District NHS Foundation Trust support its staff?

HDFT offers a supportive culture, staff recognition awards, employee assistance programs, counselling services, and a fast-track physiotherapy service.

Will I be responsible for managing a budget?

Yes, the successful candidate will be accountable for managing budgets and ensuring cost-effectiveness in service delivery.

What will be my role in ensuring compliance with health and safety regulations?

You will be responsible for maintaining a safe working environment, ensuring compliance with Health & Safety regulations, and reporting any equipment failures as per department protocols.

Can I apply for visa sponsorship with this role?

Visa sponsorship is only available for certain roles, so please check that the specific role you are interested in meets the criteria for visa sponsorship before applying.

How do I contact someone for informal visits or more information?

For further details or informal visits, you can contact Jon Slack, the Matron for Orthopaedics, at jonathan.slack2@nhs.net.

What recognition programs does the Trust have for staff achievements?

The Trust has programs such as Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards to acknowledge staff achievements.

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Harrogate and District NHS Foundation Trust

Science & Healthcare
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Harrogate and District NHS Foundation Trust delivers a range of healthcare services including hospital care, outpatient services, and community health support. Their mission is to provide safe, effective, and compassionate care, striving for excellence in patient experience and outcomes. They aim to improve health and wellbeing by ensuring high-quality, patient-centered care tailored to the needs of their local community.