Welcome to Nuffield Health, the UK’s leading not-for-profit healthcare organisation*.

As a not-for-profit with no shareholders, we invest all our income back into our family of award-winning 37 hospitals, 114 fitness and wellbeing clubs, healthcare clinics, over 200 workplace wellbeing services, as well as developing flagship collaborations supporting our communities – all to realise our vision to build a healthier nation.

What makes us unique is our unrivalled award winning and industry leading network of health and wellbeing services. Only Nuffield Health has the wide-ranging expertise to provide connected care. We attract some of the best people in their specialist fields, who take a personalised approach so we can provide the best possible care and support now and in the future – wherever they are on their journey. All for the public benefit. So, it’s no surprise that we’re trusted by the NHS, Private Medical Insurers, employers and the general public to provide exceptional health and wellbeing services to the nation. 

We’re committed to our vision of building a healthier nation.

Welcome to Nuffield Health. Specialists in you.

Science & Healthcare

Nuffield Health

Non-profit

You must have excellent organizational and communication skills, the ability to prioritize, engage with all levels, remain calm under pressure, and handle difficult situations with resilience.

You will greet visitors, manage client inquiries, ensure safety as a Fire Marshal and First Aider, and handle reception, administration, and security tasks to support smooth operations.

Customer Relations

Facilities Management

London

<div><div><div><div><div><p>HEAD OFFICE</p>
<p>Client Services &amp; Concierge Administrator</p>
<p><b>Client Services &amp; Concierge Administrator
</b></p><p>Barbican | Perm | Full Time or Part Time | Salary dependent on experience</p><p>
37.5 hours per week</p><p><b>
Please note, we would also consider applicants looking for a part time role - 9am - 5:30pm - Tues, Wed, Thurs</b></p><p>
Nuffield Health is the UK&rsquo;s largest Healthcare Charity. We&rsquo;re here to do important work. And right now, we&rsquo;re growing our team to offer our members a superior fitness experience. For you, it&rsquo;s the chance to play a vital role in shaping the health of the nation while you&rsquo;re taking the next exciting steps in your career.</p><p>
As a Client Services &amp; Concierge Administrator you will be the welcoming face of Nuffield Health for all visitors, clients and guests. This role encompasses ensuring a safe and secure environment for all staff and visitors within our Support office and Medical Centre located in our prestigious premises in Barbican, London. As Concierge you will provide a professional reception and back-office service, managing client and internal queries efficiently and ensuring an exceptional journey for all from start to finish.</p><p>
You will play a crucial role in the smooth operation of our London Support Office and Medical Centre serving as a confident and competent Nuffield Health Fire Marshal &amp; First Aider. You will be expected to comply with all policies and procedures, championing the Nuffield Health brand and its values while proactively taking on additional and ad hoc duties as required.</p><p>
This is a varied role covering Reception activities through to visitor and client relations, health and safety, administration and security</p><p>
To succeed in this role you will have relevant experience gained in a similar role, along with:</p><ul><li>
Excellent organisational skills</li><li>
Proven ability to prioritise</li><li>
Experience of dealing with people at all levels</li><li>
Ability to challenge upwards</li><li>
Resilience to challenge</li><li>
Ability to remain calm under pressure</li><li>
Strive for continuous improvement</li><li>
Ability to diffuse difficult situations</li><li>
Excellent communication skills</li></ul><p><b>
Helping you feel good.</b></p><p>
We want you to love coming to work, feeling healthy, happy and valued. That&rsquo;s why we&rsquo;ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what&rsquo;s important to you.</p><p><b>
Join Nuffield Health
</b></p><p><b>It starts with you.</b></p>
</div><div><div>Location</div>
<p>London
</p><div>Contract type</div>
<p>Permanent
</p><div>Reference</div>
<p>JR0085176</p></div></div></div></div><p></p><div><div><div><div><p>REWARDS &amp; BENEFITS</p>
<p>Helping you be and feel your best.</p>
</div></div><p></p><div><div><p>Annual Leave</p>
<p>25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.</p>
</div><p></p><div><p>Nuffield Health Healthcare Plan</p>
<div>Membership is free for employees and you can add partner and dependants at your own cost.
<br>
<br>
<ul><li>eligibility criteria applies.</li></ul></div>
</div><p></p><div><p>Financial Wellbeing</p>
<p>A range of employee benefits through a Financial Wellbeing provider &ndash; including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.</p>
</div><p></p><div><p>Cycle to Work Scheme</p>
<p>Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.</p>
</div><p></p><div><p>Gym Membership</p>
<p>Free membership to any Nuffield Health gym, plus discounted memberships for family members.</p>
</div><p></p><div><p>Online GP</p>
<p>Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.</p></div></div></div></div></div>

HEAD OFFICE
Client Services & Concierge Administrator
Client Services & Concierge Administrator
Barbican | Perm | Full Time or Part Time | Salary dependent on experience
37.5 hours per week
Please note, we would also consider applicants looking for a part time role - 9am - 5:30pm - Tues, Wed, Thurs
Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. And right now, we’re growing our team to offer our members a superior fitness experience. For you, it’s the chance to play a vital role in shaping the health of the nation while you’re taking the next exciting steps in your career.
As a Client Services & Concierge Administrator you will be the welcoming face of Nuffield Health for all visitors, clients and guests. This role encompasses ensuring a safe and secure environment for all staff and visitors within our Support office and Medical Centre located in our prestigious premises in Barbican, London. As Concierge you will provide a professional reception and back-office service, managing client and internal queries efficiently and ensuring an exceptional journey for all from start to finish.
You will play a crucial role in the smooth operation of our London Support Office and Medical Centre serving as a confident and competent Nuffield Health Fire Marshal & First Aider. You will be expected to comply with all policies and procedures, championing the Nuffield Health brand and its values while proactively taking on additional and ad hoc duties as required.
This is a varied role covering Reception activities through to visitor and client relations, health and safety, administration and security
To succeed in this role you will have relevant experience gained in a similar role, along with:
Excellent organisational skills
Proven ability to prioritise
Experience of dealing with people at all levels
Ability to challenge upwards
Resilience to challenge
Ability to remain calm under pressure
Strive for continuous improvement
Ability to diffuse difficult situations
Excellent communication skills
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health
It starts with you.
Location
London
Contract type
Permanent
Reference
JR0085176REWARDS & BENEFITS
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.


eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Nuffield Health

Mission