FAQs
What is the duration of this position?
This is an 18-month fixed-term contract position.
Where is the job located?
The position is based in Carrigtwohill, Cork.
What type of experience does this role focus on?
The role drives world-class customer experience for both internal and external customers.
What qualifications are required for this position?
A BS or equivalent degree and 2+ years of work experience are required.
Does the job involve event management?
Yes, the role includes managing events related to Instruments Innovation Centre activity.
Are there opportunities for training and development in this role?
Yes, the position involves creating a rolling 3–6 month general and specific anatomy education program for IC staff.
Will I be required to liaise with external organizations?
Yes, you will liaise with UCC / Assert and other partners regarding R&D and customer lab activities.
Is there a focus on cost recovery in this role?
Yes, recovery of all costs associated with the customer experience program is part of the responsibilities.
Will I need to work with legal contracts?
Yes, the role involves liaising with the legal team to create or update existing contracts related to capital equipment and maintenance agreements.
What benefits are offered with this position?
The total rewards package includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, and various social and recreational activities.