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Graduate IT Operations Manager

💼 Graduate Job


AI generated summary

  • You need a degree in IT or STEM, independence, strong communication skills, customer service focus, and project management experience to thrive in this role.
  • You will oversee solution design, manage new implementations, work on technical configuration, and collaborate with colleagues to improve processes.

Graduate Job

IT & CybersecurityNewcastle


  • Do you aspire to be part of the innovation and technological advancement of a business behind brands like Gillette, Pampers, Head & Shoulders and Oral-B? Do you want to work for a company consistently recognised as one of the UK’s leading graduate employers?
  • If you do, then our Time & Workforce Management (TWFM) is a recently established program to enable all P&G manufacturing sites globally to create agility and optimise their workforce planning, through a brand-new industry leading solution.
  • In this role you’ll work within the team responsible for this new solution and support 26+ locations across Europe. This is a unique opportunity to participate in the establishment of a brand-new corporate capability, to gain extensive technical training and development and to join a supportive organization, committed to talent development.


  • IT Interest – Bachelor's or Master’s degree in computer science, but we also welcome anyone with a STEM background and a genuine interest in technology. We welcome anyone building a career around applying technology to business problems.
  • Proven ability to work independently and drive results.
  • Proficiency in English, with strong written and verbal communication skills.
  • Customer Service Oriented.
  • Project Management and measurement reporting experience desirable.

Education requirements


Area of Responsibilities

IT & Cybersecurity


  • Build expert level understanding of the solution design, so that you can influence and approve design standards.
  • Act as receiving manager for new implementations by assessing solution readiness, leading knowledge transfer and capability development.
  • Client Management for newly implemented manufacturing sites.
  • Delivery of projects and changes for the TWFM solution.
  • Technical configuration of the solution in proprietary language (based on Java Script and SQL)
  • Working collaboratively with colleagues both in Newcastle and around the globe to continuously improve our configuration skills and change management processes.


Work type

Full time

Work mode