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Retail Team Member - Douglas

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cork

AI generated summary

  • You must be 18+, adaptable, detail-oriented, flexible for 7-day operations, and possess strong communication skills, with a drive for building customer relationships.
  • You will assist management, process bets accurately, ensure compliance with procedures, manage cash, maintain shop standards, and uphold social responsibility duties in daily operations.

Requirements

  • Must be over the age of 18.
  • A drive for creating customer relationships.
  • A strong eye for detail.
  • Be adaptable and have the ability to react quickly.
  • Be flexible as our business operates 7 days a week.
  • Strong communication skills.

Responsibilities

  • Assist the Manager with the day-to-day running of the business
  • Accept bets as per procedure and in a timely manner.
  • Accurately process bets through the EPOS System.
  • Ensure that all procedures are followed.
  • Cash management.
  • Keep shop standards to a high quality.
  • Adhere to Social Responsibility duties.

FAQs

What is the main role of a Retail Team Member at BoyleSports?

The main role of a Retail Team Member is to be the first point of contact for customers in-store, assisting with the day-to-day running of the branch, taking and paying out bets, and delivering excellent customer service.

Is there an age requirement to apply for this position?

Yes, applicants must be over the age of 18.

What kind of training and development opportunities are offered?

BoyleSports offers on-the-job training and development support, with progression routes to Trainee Assistant Manager and opportunities in various departments such as Trading, Marketing, HR, and IT.

Is this position flexible in terms of work hours?

Yes, the position offers flexible work patterns suitable for both part-time and full-time employment.

What benefits do Retail Team Members receive?

Benefits include a Life Assurance Scheme, matched pension contributions, a Bike-to-work scheme, staff competitions, savings schemes, staff bonuses and incentives, an Employee Assistance Program, a Refer a Friend Scheme, wedding and baby gifts, and opportunities for career progression.

What qualities are needed to succeed in this role?

To succeed as a Retail Team Member, one needs to have strong communication skills, a drive for creating customer relationships, attention to detail, adaptability, and the ability to react quickly.

Are there opportunities for advancement in BoyleSports?

Yes, there are many opportunities for career progression, including promotion to management roles and the chance to move into other departments within the company.

What do you mean by adhering to Social Responsibility duties?

Adhering to Social Responsibility duties means following specific guidelines and procedures to ensure the responsible operation of betting activities and promoting a safe environment for customers.

Does BoyleSports provide support for employee wellbeing?

Yes, BoyleSports offers an Employee Assistance Program, which supports staff wellbeing.

How do I apply for the Retail Team Member position?

Interested candidates can apply by submitting their application through the specified channels in the job listing, such as the company's careers page or job portal.

Entertainment & Media
Industry
1001-5000
Employees
1982
Founded Year

Mission & Purpose

BoyleSports is the largest and most successful independently-owned bookmaker on the island of Ireland. Founded in 1982 by John Boyle, the business has grown to over 375 shops in Ireland & the UK and now offers telephone, mobile and internet betting and gaming services in Ireland, the UK and a range of other international markets. BoyleSports HQ in the Republic of Ireland is located on the outskirts of Dundalk which straddles the border with Northern Ireland. The company currently employs over 2,700 employees across Ireland, the UK, Gibraltar, Manilla and South Africa. BoyleSports is regulated for betting and gaming activities in Ireland, the UK and Gibraltar. A Marketing Operations centre was opened in 2015, based in Ocean Village, Gibraltar, employing over 20 staff. Proud sponsors of the BoyleSports Irish Grand National at Fairyhouse, the BoyleSports Irish Greyhound Derby at Shelbourne Park, and proud betting partners of Birmingham City FC, Coventry City FC and Newcastle United FC. BoyleSports is also title sponsor of the PDC World Grand Prix darts.